Premier LogiTech · 1 day ago
Site Operations Production Manager
Coppell, TX
Full-time
Onsite
Senior Level
6+ years expPremier Logitech, located in Coppell, Texas, is seeking an experienced Site Operations Production Manager with hands-on management of the refurbishment of electronic devices. The role involves overseeing day-to-day operations, managing staffing and resources, and driving continuous improvement to meet production goals and client expectations.
Information TechnologyLogisticsSupply Chain Management
Responsibilities
Ensures operational efficiency while using hands on leadership
Fosters a culture of accountability
Drives development of all employees
Demonstrates professionalism in conduct and presentation
Maintains budget and financial performance across all Clients assigned through proper allocation and expenditure of resources
Hires and trains staff to produce quality work and meet individual productivity standards
Supports Employee engagement activities and bolsters employee morale
Provides Staff coaching, retraining and corrective actions as needed
Ensures proper handling and care for all Company and Client owned inventory, materials, and other assets
Reviews and understands all SOWs for each assigned Client or Project to ensure that SOW requirements and metrics are achieved
Achieve quality objectives for all work efforts
Creates an internal corrective action for any routine production non-conformance
Creates and executes Corrective Action Report for non-conformances that impact Client service level, output goals or quality
Works with Customer Success Managers to understand and properly plan for increases to existing and new Client needs
Ensures that Operation and Production staff perform work as outlined in individual work instructions
Coordinates with Quality, engineering and Customer Success Managers for process adjustments to work instructions
Proactively initiates efforts to improve performance metrics even when meeting the minimum standard
Reviews metrics as needed for financial performance, Client Service levels and Production quality and takes actions to resolve metrics failing to meet standards
Partners with Sales, Customer Success Managers and any support staff leaders needed in development of cost analysis for volume increases, new product introductions, new Client onboarding and SOWs
Reports any cost increases for current work related to scope change to the Senior Vice President of Operations and the assigned Customer Success Manager
Conducts Client site tours and prospective Client site tours as needed
Uses Client focused positive and articulate communications with Clients
Coordinates with Customer Success Managers to ensure accurate Client invoicing
Ensures that Company Policies are followed including physical Security and IT and Systems Infrastructure Security
Initiates ramp ups, ramp downs and manages multiple shifts as needed to meet demand and reduce capital outlay
Conducts regularly scheduled Operations meetings with staff and Support staff to discuss Client work efforts, ensure optimal performance and ensure assigned staff are flowing down information to employees
Ensures the safety and wellbeing of all employees and ensures all safety measures are followed as well as coaching staff on safety and reviewing safety incidents to prevent recurrence
Qualification
Required
Completion of a Bachelors' degree or equivalent
Minimum of six years of related experience or training; or equivalent combination of education and experience
Expert level user of warehouse management systems
Knowledgeable of Lean Six Sigma, 5S and Continuous Improvement fundamentals
Ability to read, analyze and interpret complex documents
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to work with and be proficient with Microsoft 365 software, including intermediate excel skills and various other office equipment
Ability to write and complete routine reports and correspondence
Ability to calculate figures and amounts such as discounts, commission, interest and percentages
Ability to multi-task and set priorities
Ability to exercise, tact, judgement and persuasiveness and diplomacy with internal and external customers
Ability to speak effectively and professionally before customers, vendors, supervisors and employees of the organization
Company
Premier LogiTech
Premier LogiTech is a logistics and technology services and solutions provider company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-08-13Acquired
Recent News
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