RBC · 2 months ago
Senior Manager, US WM Operations Transformation & Enterprise Initiatives
Minneapolis, Minnesota, United States of America
Full-time
Onsite
Senior Level
$85K/yr - $150K/yr
5+ years expRBC is a leading financial institution seeking a Senior Manager for US WM Operations Transformation & Enterprise Initiatives. This role is responsible for leading strategic initiatives, collaborating with executive leadership, and ensuring successful delivery of operations priorities while managing stakeholder relationships and enhancing communication visuals.
BankingFinancial ServicesWealth Management
Responsibilities
Collaborate with US WM Operation Executive Leadership to understand holistic vision and distill into US WM Operations’ strategic roadmap and initiatives
Manage stakeholders by acting as a liaison between development teams and operations and business leaders to provide training, project updates, and validation on features and functionality
Establish and maintain credible, professional relationships with vendors, internal business lines and Operations leaders soliciting and responding to feedback and gaining their commitment and support
Apply knowledge of industry trends, requirements, and technologies to long-term strategy for areas of responsibility and coordinate with Operations departments and other RBC business units
Articulate business value, business case and desired user experience for strategic initiatives
Ensure project alignment to strategies across Operations and RBC Business functional areas
Lead, manage the execution of US WM Operations assigned strategic initiatives to ensure overall performance meets or exceeds the established industry, regulatory and company standards for service, innovation, and professionalism
Partner with Operations Executive Leadership to identify specific success metrics and implement status reporting
Manage timely resolution on change requests, open decisions and/or actions items impacting initiative timelines identified as requiring additional support
Recommend strategies for change management including communication best practices while supporting employees through the process and keeping them focused on business priorities
Ensure organizational change management is executed to support Operations and business partner transition to revised and/or new processes
Participate in Operations, firm, and/or industry initiatives providing process design, expert management reporting knowledge, technical expertise, and problem solving. Provide business requirements, UAT testing, and implementation support as required
Ensure transparent communications regarding status and planned enhancements to Operations leadership
Design professional and visually appealing custom slides, templates, and presentations
Ensure presentations adhere to brand guidelines and advise on the best graphics approach
Use data visualization to present quantitative information
Collaborate with key stakeholders to develop ideas and finalize presentations
Develop guidelines and ensure consistent presentation formatting
Iterate designs based on constructive criticism from leadership and stakeholders and maintain version control
Qualification
Required
5+ years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirement management on large and complex projects and an Undergraduate Degree in Computer Science Degree, Business or equivalent
3+ years prior securities, banking, technology and/or job specific related industry experience
Ability to multi-task and prioritize and work independently under tight deadlines in a fast-paced environment
Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)
Preferred
4-year degree from an accredited university in business, finance or related field
4+ year business, finance, customer service and/or accounting/securities experience
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
401(k) program with company-matching contributions
Health, dental, vision, life and disability insurance
Paid time-off plan
Company
RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.
10001+ employees
H1B Sponsorship
RBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$16.3B2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M
Leadership Team
Graeme Hepworth
Chief Risk Officer
Kelly Bradley
Chief Human Resources Officer
Recent News
Private Capital Journal
2026-01-09
Company data provided by crunchbase