Gosh Enterprises Inc · 4 days ago
Senior Human Resources Specialist
Upper Arlington, OH
Full-time
Onsite
Mid, Senior Level
$58K/yr - $65K/yr
3+ years expGosh Enterprises Inc is seeking a Senior Human Resources Specialist to join their People Services department. This role is essential for managing HR operations, ensuring compliance, and supporting employee relations while preparing for potential advancement to HR Manager or Business Partner roles.
Restaurants
Responsibilities
Independently manage day-to-day HR operations with a high degree of accuracy and follow-through
Serve as a primary point of contact for routine employee and leader HR inquiries, escalating complex issues appropriately
Maintain and continuously improve HR SOPs, templates, and process documentation
Support audits, internal reviews, and process checks to ensure consistency and compliance
Lead I-9 and E-Verify processing, audits, and ongoing compliance efforts
Maintain employee files and records in accordance with federal, state, and company requirements
Support compliance-related documentation including terminations, unemployment claims, and record retention
Proactively identify compliance gaps or risks and partner with HR leadership on solutions
Provide Tier 1 employee relations support, including intake, documentation, and issue tracking
Support HR leadership with investigation preparation, documentation, and follow-up tasks
Maintain discretion, professionalism, and confidentiality when handling sensitive matters
Oversee onboarding logistics for corporate and restaurant employees
Support a smooth, timely, and welcoming onboarding experience across the organization
Support employee changes including transfers, promotions, and offboarding
Maintain accurate data within the HRIS (UKG preferred)
Conduct data audits and resolve discrepancies
Support recurring and ad hoc reporting requests
Support and independently manage HR projects and initiatives
Track deliverables, deadlines, and dependencies
Identify opportunities to improve efficiency, accuracy, and employee experience
Qualification
Required
3–5 years of progressive HR or People Services experience
Strong working knowledge of HR operations, compliance, and employee lifecycle processes
Experience managing I-9s, audits, and HR documentation independently
Exposure to employee relations intake and documentation
Strong written and verbal communication skills
High level of discretion and professionalism
Proficiency in Microsoft Office and HR systems (UKG preferred)
Preferred
Experience in a multi-location, franchise, or hourly workforce environment
Familiarity with compliance training, audits, or HR process design
HR certification or coursework (PHR, SHRM-CP)
Bilingual in English and Spanish preferred
Company
Gosh Enterprises Inc
GOSH Enterprises is a dynamic, rapidly growing company that oversees a family of brands: • Charleys: A 620+ unit restaurant brand known worldwide for serving the #1 Philly Cheesesteak in the World • Bibibop Asian Grill: An award winning, 40+ unit Korean-inspired fast casual restaurant concept • Lenny’s Grill and Subs: A Memphis-based 70+ unit chain serving high quality deli subs and hot subs • Charleys Kids: A non-profit, partnering with likeminded organizations around the world to provide food, education, and mentorship to at-risk children.
Founded in 1986Upper Arlington, Ohio, US
1001-5000 employeesFunding
Current Stage
Late StageLeadership Team
Dylon Parker
Talent Partner
Sarah Sneider, PHR
Senior Human Resources Business Partner
Company data provided by crunchbase