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Ocean Bank · 13 hours ago

Retail Banking Representative

Miami, FL

Full-time

Onsite

Entry Level

2+ years exp

Ocean Bank is seeking a Retail Banking Representative for their Kendall Branch. The role involves opening new accounts, ensuring proper documentation, and providing quality customer service both in-person and through other channels.

BankingInsuranceVenture Capital

Responsibilities

Inputs data and documents KYC (Know Your Customer)

Assists branch personnel and customers with any account related inquiry

Provides quality customer service on a personal basis to customers in person, e-mail and by phone

As well as providing customer service to the internal departments of the bank

Also, performs as a Teller when needed

Processes teller transactions at the teller line; performs all teller paying and receiving functions for commercial and personal accounts, including services such as deposits, Cashier's Checks, Money Orders, and Cash Advances, gathers CTR information for transactions that exceed the established threshold and balances the cash drawer

Qualification

Banking experienceCustomer serviceNew Accounts experienceBank operationsMS Software proficiencyVerbal communicationWritten communicationInterpersonal skillsOrganizational skills