Client Service Representative jobs in United States
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VCA Animal Hospitals ยท 14 hours ago

Client Service Representative

positionTiffin, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

VCA Dog and Cat Hospital of Tiffin is a full-service veterinary facility seeking a Veterinary Client Service Representative to join their team. The role involves providing exceptional customer service, managing appointments, and supporting the veterinary team with administrative tasks.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Provide exceptional customer service in person, over the phone, and via email
Schedule appointments, manage patient check-ins/check-outs, and process payments
Educate clients on hospital services, wellness plans, and pet care
Maintain accurate patient records and handle administrative tasks efficiently
Assist in handling client concerns with professionalism and empathy
Work collaboratively with veterinary teams to ensure smooth hospital operations

Qualification

Customer service experienceVeterinary setting experienceComputer proficiencyCommunication skillsInterpersonal skillsPassion for animalsClient education commitment

Required

Previous experience in a customer service or veterinary setting
Strong communication and interpersonal skills
Proficiency with computer systems and scheduling software
Passion for animals and a commitment to client education

Benefits

Access to the people and financial resources of a large veterinary community
Leadership opportunities
Career development programs
Opportunities to give back through strong Shelter partnerships and VCA Charities
Free mental wellness subscriptions
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance included
Paid parental leave
Paid vacation and sick time
401(k) with corporate match
Generous employee pet discounts

Company

VCA Animal Hospitals

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A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
dateFounded in 1986
location
Los Angeles, California, USA
people-size10001+ employees
web-link
https://www.vcacareers.com

H1B Sponsorship

VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Trevor Adams, CPA, CGMA
Chief Financial Officer
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Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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Recent News

Crunchbase News
How Candy Conglomerate Mars Is Investing In Pet Tech, One Of The Few Areas VCs Still Love
2023-02-16
PRNewswire
VCA ANIMAL HOSPITALS EXPANDS ACCESS TO VETERINARY CARE WITH THE LAUNCH OF URGENT CARE HOSPITALS
2022-08-23
Company data provided by crunchbase