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Fragomen · 12 hours ago

Client Services Consultant (US Global)

US-Houston

Full-time

Hybrid

Mid Level

3+ years exp

Fragomen is a leading firm in global immigration services, and they are seeking a Client Services Consultant to enhance client experiences in navigating immigration complexities. The role involves managing client communications, preparing immigration assessments, and ensuring compliance with regulatory requirements while working in a dynamic environment.

ConsultingDocument ManagementLegalLegal Tech

H1B Sponsor Likely

Responsibilities

Manage the flow of information and documentation between clients and Fragomen

Respond to procedural and case-status inquiries from foreign nationals, business stakeholders, recruiters, and HR contacts

Prepare immigration assessments outlining potential visa, work authorization, or residence options across jurisdictions

Coordinate case initiation and conduct detailed fact-gathering to support immigration filings

Schedule and participate in client meetings to provide overviews of upcoming immigration processes, including temporary and permanent residence pathways, as needed

Follow up with clients to obtain outstanding documentation and information required for case progression

Facilitate completion of immigration submissions by coordinating signatures, confirmations, and required supporting materials

Support client compliance with jurisdiction-specific regulatory and documentation requirements

Draft immigration-related correspondence (e.g., employment confirmations, invitation letters, travel documentation, business introduction letters), as required

Perform general administrative support as needed to ensure efficient case management

Maintain and update client and foreign national contact records

Prepare, update, and manage case status reports; develop custom reporting and build knowledge of firm and client processes

Monitor case progress with relevant government authorities and external stakeholders

Conduct routine follow-ups on pending temporary status extensions and work authorization applications

Review employer-specific compliance considerations related to workforce immigration programs

Qualification

Business immigration experienceGlobal immigration knowledgeNIVIV case experienceMicrosoft Office proficiencyAnalytical skillsData entry skillsVerbal communication skillsWritten communication skillsProblem-solving skillsOrganizational skillsFlexibilityInitiative

Required

3+ years of professional work experience in business immigration

Excellent verbal and written communication skills

Ability to multitask using analytical and problem-solving skills within a fast-paced environment with competing demands

Ability to demonstrate attention to detail and strong organizational and data entry skills

Demonstrate flexibility and initiative regarding assignments for self and team

Demonstrated proficiency working with Microsoft Office and Excel and is able to quickly learn other software applications

Meet assigned deadlines and communicate case progress/status/issues to supervisor

Ability to contribute to positive work environment

Preferred

Some experience with both NIV and IV cases preferred

Experience with global immigration/global mobility, highly desired

Company

Fragomen

Glassdoor3.4

Fragomen is a legal firm that provides crisis management, employment verification, compliance, document, and immigration services.

Founded in 1951

New York, New York, USA

5001-10000 employees

https://www.fragomen.com

H1B Sponsorship

Fragomen has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2022 (5)

2021 (1)

2020 (5)