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JumpCrew · 1 week ago

Vice President of Sales Operations

Nashville Metro

Full-time

Onsite

Director/Executive

10+ years exp

JumpCrew is a leading outsourced sales and marketing company based in Nashville, TN, specializing in helping businesses drive leads, convert sales, and boost revenue. The Vice President of Sales Delivery is responsible for overseeing and optimizing acquisition marketing and sales solutions, leading a team to build scalable sales processes and drive client success and revenue growth.

AdvertisingMarketingSales

Hiring Manager

Jerry Surratt

Responsibilities

Develop and execute innovative acquisition marketing and sales strategies that align with client goals and JumpCrew’s business objectives

Oversee the seamless integration of sales and marketing services to drive maximum impact for clients

Partner with internal stakeholders to ensure consistent delivery of high-quality services

Lead client engagement strategies to ensure satisfaction, retention, and growth

Drive results by delivering measurable outcomes, including increased leads, conversions, and revenue for clients

Collaborate with the business development team to identify and pursue new opportunities for client acquisition

Build, lead, and inspire a high-performing team of sales and marketing professionals

Foster a culture of accountability, collaboration, and continuous improvement

Provide ongoing coaching, mentoring, and professional development opportunities for team members

Implement scalable and efficient processes for sales and marketing delivery

Stay abreast of the latest trends and technologies in acquisition marketing and sales solutions, incorporating them into client strategies

Monitor and analyze performance metrics, providing actionable insights to drive continuous improvement

Leverage extensive experience in the BPO industry to navigate its complexities and deliver superior results

Implement best practices and frameworks to optimize delivery for both SMB and enterprise clients

Qualification

BPO expertiseSales delivery experienceAcquisition marketing strategiesCRM proficiencyAnalytical skillsStrategic thinkingProblem-solving skillsCommunication skillsTeam leadership

Required

Bachelor's degree in Business, Marketing, or a related field

10+ years of experience in sales delivery, marketing, or client services, with at least 5 years in a senior leadership role

Extensive experience in the Business Process Outsourcing (BPO) industry, with a proven ability to implement scalable and successful sales and marketing solutions

Demonstrated ability to lead and manage large cross-functional teams in a fast-paced, results-driven environment

Strong understanding of acquisition marketing strategies, sales processes, and the latest technologies driving client success

Exceptional analytical, strategic thinking, and problem-solving skills

Excellent communication and presentation skills, with a track record of engaging with senior leadership and C-suite executives

Proficiency in CRM platforms (e.g., Salesforce) and marketing automation tools