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24 Hour Home Care · 2 days ago

Bilingual Enrollment Coordinator

Concord, CA

Full-time

Hybrid

Entry Level

$22.66/hr - $23.89/hr

1+ years exp

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. The Enrollment Coordinator is responsible for managing potential employer of record providers and ensuring all hiring requirements are met while maintaining communication with Regional Center staff.

Health CareHome Health Care

Culture & Values

Responsibilities

Manage onboarding provider applications and requirements

Daily follow-up with all applicants in the pipeline process

Verification of employment eligibility requirements and nationwide criminal background check Clearance

Accurately and consistently update Salesforce and Annkissam with candidates’ proper status throughout the entire hiring process

Process and clear files in the pipeline and match providers with appropriate Regional Center Consumers

Manage proper enrollment of interns in the Paid Internships Program including coordination with the Regional Center, worksite, and employment agency (if applicable)

Assist in collecting and gathering required data and documents for annual Paid Internships Program (PIP) reporting to Regional Centers, as well as for annual Regional Center audits

Respond to consumer questions and concerns regarding services

Manage and maintain program preparation functions, including but not limited to proper documentation for services

Other duties and ad hoc projects as assigned

Owns reporting and dashboards for your role within the branch office

Ongoing compliance with up-to-date requirements (CPR/FA, maintaining files)

Qualification

Fluency in SpanishCustomer service experienceSalesforceProblem solvingInterpersonal skillsCommunication skillsTime managementOrganizational skillsDiscretion with confidential informationEnergetic self-starter