University of Rochester · 15 hours ago
Sr Business Analyst, Advancement
Rochester, New York Metropolitan Area
Full-time
Onsite
Mid, Senior Level
$77K/yr - $116K/yr
5+ years expThe University of Rochester is defined by a deep commitment to Meliora - Ever Better. The Sr Business Analyst, Advancement will provide leadership and expertise in support of information technology initiatives within Advancement and fundraising programs, focusing on developing requirements, designing documentation, and improving business processes.
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Responsibilities
The Sr Business Analyst, Advancement will provide leadership and expertise in support of information technology initiatives within Advancement and fundraising programs across all University entities
The Senior BA will develop requirements and design documentation, along with use cases, based on user input and requests Advancement’s constituent relationship management (CRM) system (OASIS/Salesforce Ascend)
The Senior BA designs future state workflow and business processes, process analysis, and creates testing strategies and offers input to customers that supports planning and implementation of systems, business processes, and best practices to ensure quality delivery of product
The BA builds and maintains relationships with customers (peer groups, team leads, application build teams, financial, operational, and other stakeholders) to identify and resolve improvement opportunities regarding the Advancement CRM and monitors the activities of programmers when writing computer programs to fulfill system enhancements
Using independent discretion, the Senior BA will design and manage quality assurance activities to validate system enhancements and communicates any/all action item follow-up(s) on behalf off Advancement
This position will play a significant role in Advancement’s multi-year CRM conversion project
Senior Project Manager for Advancement Information Services
Establishes and manages project standards and resources, and ensures accurate application in accordance with project schedule; acts as the liaison between University IT technical team, Advancement Information Services and University/Advancement business units; facilitates the definition and resolution of system requirements and business process issues; removes barriers and keeps the project on time per the approved project plan and schedule; translates business requirements into functional specifications
Provides suggestions to, and/or advises technical staff during the development stage of, various IT products to ensure the client’s business needs are met
Collaborates with technical staff and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Documents current state and future state processes and conducts gap analysis for assigned projects
Works with user communities to understand and document business requirements
May lead design sessions and design complex enhancements fulfilling user requirements and goals
Leads or actively participates in retrospective events with a continuous improvement mindset
Organizes meetings and discussions, create policies and procedures for gathering information, analyzing and interpreting data
Leads business processes to identify needs, problems and opportunities and develops strategies to maximize opportunities/value delivery
Engages with business leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value
Provides ongoing functional support of Advancement Information Systems operational activities (help desk/troubleshooting, change management, workflow management, data loads)
Provides analysis for system problems and enhancements by reviewing programs, and database tables to determine the root cause
Recommend modifications and/or additions to programs and equipment
Drive business units to evaluate assumptions about how they will successfully execute their plans for system changes or enhancements
Writes and/or offers input to business cases for future potential projects
Leads user events to promote and communicate project goals, timeframe and high-level changes and works with Advancement Learning & Development team to organize and/or conduct training
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish customer requests from the underlying true needs
Interpret customer business needs and translate them into application and operational requirements
Leads and mentors the identification, recommendation and delivery of improvement opportunities for the business analysis and project processes
Acts as mentor and role model for more junior analysts
Shares knowledge and provides cross-training and peer support
Develops and reviews procedures for business analysis and project lifecycle processes
Manages report and application quality improvement/assurance activities by deriving tests and analyzing results to ensure the information is valid
Works closely with functional and technical testers to prepare test plans, test scenarios and test data to complete testing and business process validation
Compares information from the OASIS database tables and actual application software or report the customer would use
The validation process ensures the information shown is correct
This includes testing SSRS Reports and Tableau visualizations to ensure accuracy and proper development
Through discussions and documentation inform the team regarding testing results of fixes and enhancements to the system and reports
Coordinate with groups from the business unit that perform customer acceptance testing
Provide documented necessary test scenarios and scripts
Keeps abreast of new market trends regarding quality assurance for the application and reports
Keeps current with business and strategic goals
Understands other University service providers
Develops a broad knowledge of university roles, processes, tools and architecture to better understand how the team works together to meet users' needs
Continues education, certifications, training to ensure responsibilities are performed to the highest degree
Qualification
Required
Bachelor's degree in related discipline such as Computer Science, Mathematics, Statistics, Business, Data Science or Engineering
Or equivalent combination of education and experience
5 years of relevant experience
Experience with project management from planning through implementation
Preferred
Experience with Salesforce products strongly preferred
ServiceNow, JIRA and/or Project Portfolio Management (PPM) software
Experience with writing SQL, database design and creating Entity/Relationship diagrams
Excellent leadership, written and verbal communication, presentation, analytical and problem-solving skills
Proven track record executing multiple work streams and producing consistent results required
Ability to distill technical information into succinct and digestible information for a broad, non-technical audience required
Extensive computer literacy, including Microsoft Office, particularly Excel, Teams and Powerpoint preferred
Company
University of Rochester
The University of Rochester is a private research university located in Rochester, New York.
10001+ employees
H1B Sponsorship
University of Rochester has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (126)
2023 (130)
2022 (106)
2021 (100)
2020 (92)
Funding
Current Stage
Late StageTotal Funding
$20.43MKey Investors
National Science FoundationUnitedHealthcareSociety to Improve Diagnosis in Medicine
2023-09-25Grant· $18M
2023-07-26Grant· $0.07M
2022-09-20Grant· $0.05M
Leadership Team
David Linehan
Chief Executive Officer
Recent News
2025-12-04
Company data provided by crunchbase