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NEOGOV · 14 hours ago

DSHS HCLA Social Service Specialist 5

Clark County – Vancouver, WA

Full-time

Hybrid

Mid, Senior Level

$6,576/mo - $8,842/mo

4+ years exp

NEOGOV is seeking to hire a Social Service Specialist Supervisor for the Department of Social and Health Services in Vancouver, WA. In this role, you will supervise a unit of Social Services Specialists, ensuring quality service delivery and staff performance while promoting client choice and safety.

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Responsibilities

Attract, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures

Set expectations for the performance of unit staff and prepare written performance evaluations

Ensures equitable work distribution within the unit

Conduct monthly staff, case, and multidisciplinary meetings

Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions

Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity

Prepare written and oral reports, documentation, and forms for program areas supervised

Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends

Qualification

Policy understandingSocial service experienceLeadershipDecision-makingOrganizationMaster's degreeBachelor's degreeCommunicationConflict resolutionCollaborationProblem-solving

Required

One year of experience as a Social Service Specialist 4

Two years as a Social Service Specialist 3

Four years as a Social Service Specialist 2

A master's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field and one year of paid social service equivalent to a Social Service Specialist 3

A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field, and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2

A two-year master's degree in one of the above fields that included a practicum may substitute for one year of paid social service experience

Employees must successfully complete the formal training course sponsored by their division within eighteen months of their appointment

Paid Social Service experience must include assessing risk and safety to adult/children and providing direct family-centered practice services

Preferred

Leadership: You can inspire, train, and support staff to do their best work, even when under pressure

Policy understanding: You can explain and apply Washington Administrative Code (WAC) and ALTSA policy clearly and correctly

Decision-making: You use good judgment when balancing client needs with program rules

Communication: You write and speak clearly when working with staff, clients, and community partners

Organization: You manage competing priorities and keep work flowing smoothly for your team

Conflict resolution: You can ease tense situations and find practical solutions that help everyone move forward

Collaboration: You build trusting relationships with other agencies and community partners

Problem-solving: You can review complex cases, find the key issues, and decide what action is best. You can think fast and guide staff during emergencies or difficult client situations

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.