Del Mar College - Corporate Services · 14 hours ago
STUDENT REGISTRATION & RECORDS TECHNICIAN
Corpus Christi, TX
Full-time
Onsite
Mid Level
$15.89/hr - $24.62/hr
3+ years expDel Mar College is a higher education institution seeking a Student Registration & Records Technician. This role is responsible for maintaining student records, processing data entry, and providing support for academic departments and students, ensuring compliance with federal regulations.
Higher Education
Responsibilities
Maintain electronic student files by entering updates and/or deleting records as required; and maintain integrity of student data
Maintain current knowledge of federal and internal regulations such as FERPA
Verify enrollment and residency status following established guidelines
Utilize Colleague system to process student record updates/changes for academic, continuing education and contract training services
Perform academic transcript evaluations
Image and prepare academic transcripts requests (via Parchment)
Maintain current knowledge of College activities and programs; assist with academic records processes such as process grade changes, change of majors, course drops/withdrawals, provide technical support for online registration and related registration events
Review and process forms necessary to process changes such as drops, withdrawals, grade changes, residency changes and personal information changes
Assist department chairs/faculty with enrollment in selective admissions programs, student record questions, and troubleshooting registration problems
Completion of final graduation audits
Preparation of correspondence for eligible and ineligible graduation candidates
Assist with graduation ceremony
Work day, evening and weekend hours as needed to support registration initiatives and special events throughout all College campuses and centers
Additional related duties may be assigned
Provide excellent customer service to students, faculty, and staff; provide students, faculty, and staff accurate information and assist in rectifying issues/problems
Qualification
Required
Associate's degree •AND• three (3) years related work experience to include computer based data entry and customer service
Five (5) years related work experience to include computer based data entry and customer service
Knowledge of general office policies and procedures
Ability to operate general office equipment including document scanners
Proficiency in computer based data entry
Ability to communicate effectively, both verbally and in writing
Ability to relate successfully with students and staff of various cultural, social, or educational backgrounds
Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issues
Ability to problem solve by questioning, organizing, researching, analyzing, processing, and interpreting information
Ability to work independently and as a team member; ability to handle multiple tasks and responsibilities; and ability to learn and adhere to College policies and procedures
Ability to work independently and as a team member
Ability to handle multiple tasks and responsibilities
Ability to work at other campuses or remotely if needed
Preferred
Three (3) years experience in post-secondary education with student records, credit or continuing education courses, computer based data entry, and customer service
Experience evaluating and articulating transfer courses/credits
Experience with international students/SEVIS
Experience with Texas CBM reporting
Company
Del Mar College - Corporate Services
With Del Mar College’s resources at our fingertips, Corporate Services can assist you with a vast array of training programs that can be customized to meet your employee needs – from enhancing leadership skills to leveraging business tools, emergency response training, safety and industry-specific programs.
Corpus Christi, TX, US
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase