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Mettler-Toledo International, Inc · 1 day ago

Service Sales Manager

Oakland, CA

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Mettler Toledo is a global leader in precision instruments and services, renowned for innovation and quality. The Service Sales Manager will work with the sales team to identify new service accounts and develop proposals while driving growth with existing customers and providing training on technical service aspects.

Manufacturing

Responsibilities

Create, plan and implement service growth strategy in collaboration with sales reps to achieve qualitative and quantitative targets for service products and solutions

Drive sales effectiveness by ensuring adequate service selling skills for sales team through training, coaching the team in formulating sales plans, in negotiating and developing customer segment expertise

Establishes long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to

Partner with service operations and cross functional teams to ensure alignment to drive service strategy

Monitor and report on service renewals to ensure regional renewal targets are met and provide escalation support as needed

Support customer needs analysis and development of Rainin solutions proposals

Drive customer engagement in partnership with Sales to deliver business reviews to optimize customer experience and revenue

Work with sales management to develop and report on service pipeline to ensure alignment with resource capacity

Travel to customer sites as needed (up to 50%)

Qualification

Life Sciences salesManagement experienceQuantitative skillsAnalytical skillsCustomer relationship managementVerbal communicationWritten communication

Required

At least 2 years of Life Sciences sales or technical experience

At least 2 years of Management experience

Ability to influence outcomes without direct personal tactical responsibility

Strong quantitative and analytical skills

Excellent verbal and written skills

Preferred

Bachelor's Degree in Life Sciences related discipline

Benefits

Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire

Tuition reimbursement, educational matching gift program, perks and discounts

Parental and caregiver leave programs

All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

Company

Mettler-Toledo International, Inc

At METTLER TOLEDO, our mission is to empower industries worldwide with precision instruments and services that drive progress toward a better and more #sustainable future.

Founded in 1963

Oakland, California, USA

10001+ employees