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PNC · 1 day ago

Teller Brownsville FM 802

TX - Brownsville (78526)

Full-time

Onsite

New Grad, Entry Level

PNC is a financial services company dedicated to delivering exceptional customer experiences. As a Teller, you will provide high-quality customer service, perform banking transactions, and educate customers on banking products and technology.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer ServiceBankingIdentifying OpportunitiesClient LoyaltyLeveraging TechnologyAccountabilityCustomer Experience (CX)Proactive SalesAccuracyAttention to DetailEffective CommunicationsProblem Solving