Planned Parenthood League of Massachusetts · 16 hours ago
Patient Care Assistant
Planned Parenthood League of Massachusetts is committed to health equity and diversity, providing quality care to diverse communities. The Patient Care Assistant (PCA) plays a vital role in delivering both administrative and clinical support, ensuring patients feel welcomed and respected during their visits.
Hospital & Health Care
Responsibilities
Be the first point of contact—greeting patients, guests, and escorts with warmth and respect
Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
Ensure accurate and respectful documentation in patient records
Deliver health education and support informed consent processes
Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
Collaborate with staff and contribute to a community of learning and respect
Qualification
Required
High School Diploma or GED required; medical assistant education a plus
Cultural sensitivity and a deep commitment to racial equity in healthcare
Comfort working with diverse patients, including LGBTQ+ individuals
Strong organizational, communication, and interpersonal skills
Ability to lift 30 lbs and remain active throughout the shift
Preferred
1–3 years of experience preferred, especially in community health settings
Benefits
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive, team-oriented work culture.
Company
Planned Parenthood League of Massachusetts
Our Mission The mission of PPLM is to protect and promote sexual and reproductive health and freedom of choice by providing clinical services, education and advocacy.