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Lloyds Banking Group · 1 day ago

Loans Performance Analytics Senior Manager

Newport

Full-time

Hybrid

Senior Level

Lloyds Banking Group is the UK's largest consumer finance provider, and they are seeking a Loans Performance Analytics Senior Manager to lead their Performance Analytics team. The role involves optimizing individual customer pricing and delivering actionable insights to enhance commercial performance and customer demand across various brands.

BankingFinanceFinancial Services

Responsibilities

Leading and developing a high-performing Performance Analytics team through stretching performance objectives, constructive feedback and coaching

You’ll be the technical powerhouse of the team, bringing deep expertise in customer analytics, data tools, automation, and visualisation to deliver high quality outputs that enable others to act with confidence

Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data

Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards

Work collaboratively with Technical Engineers, Product Owners, and Solution Architects to understand data flows and manage the efficient and effective production of high-quality outputs

Qualification

Data analysisCustomer analyticsData visualization toolsCloud-based data platformsPeople leadershipData quality governanceInfluencingIntellectual curiosityInterpersonal skillsCommunication

Required

A background in data science, analytics, reporting, or modelling is essential to success

Strong People Leadership and interpersonal Skills: You'll inspire and empower an inclusive team, be able to stretch, coach and develop to improve performance and provide a great team environment

Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks. Passionate about solving problems and finding innovative ways to bring data to life

Technical & Analytical Expertise: Proficiency in data analysis, customer analytics and visualisation tools (e.g. AI, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP) providing actionable insight and analytics for the business

Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs. Translate complex datasets into clear, actionable insights that support operational and strategic goals across Colleague Success

Communicate & Influence: Present and influence effectively at all levels of the organisation, including Managing Director level