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Amazon · 10 hours ago

Engineering Operations Technician, DCC Communities

Canton, Mississippi, USA

Full-time

Onsite

Entry Level

$28/hr - $50/hr

1+ years exp

Amazon is a leading company in cloud computing and technology infrastructure, and they are seeking an Engineering Operations Technician to maintain mission-critical technology infrastructure. The role involves troubleshooting electrical and mechanical equipment, ensuring operational reliability, and collaborating with various teams to support data center operations.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations

Role may support more than one location/site

Qualification

Electrical experienceMechanical experienceData center engineeringMicrosoft OfficeTechnical trainingTroubleshootingRoot cause analysisTechnical writingProject management

Required

1+ years of electrical or mechanical experience

1+ years' experience with Microsoft Office products

Ability to work on a flexible schedule including days, nights, and/or weekends

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Preferred

2+ years of data center engineering experience

Technical (Military/Trade School) training

Associate or higher education in related field

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave