CyberCore Technologies · 4 days ago
TS/SCI + Poly IT Field Support Specialist
CyberCore Technologies is a leading provider of Secure Supply Chain Management and Cyber Solutions, committed to mitigating external and internal threats. The IT Field Support Specialist will be responsible for providing technical support for IT systems, ensuring network functionality, resolving technical issues, and maintaining system reliability.
Responsibilities
Providing technical support for IT systems
Ensuring network functionality
Resolving technical issues
Maintaining system reliability
Troubleshooting hardware and software issues
Supporting network security operations
Assisting users through excellent customer service
Collaborating with technical teams to handle system updates and enhancements
Qualification
Required
Strong knowledge of Network Administration and Network Security
Expertise in Information Technology operations and systems
Proficiency in Troubleshooting technical issues and resolving hardware/software problems
Experience providing excellent Customer Service in a technology support role
Active TS/SCI with Polygraph clearance (required)
Ability to work effectively in an on-site environment and collaborate with technical teams
Bachelor's degree in IT-related field or equivalent professional experience
Preferred
Certifications such as CompTIA Network+, Security+, or CCNA are a plus
Company
CyberCore Technologies
CyberCore Technologies supports many long-term engagements throughout DoD, IC, DHS and commercial organizations.
Funding
Current Stage
Growth StageTotal Funding
$0.58MKey Investors
Enlightenment Capital
2017-09-27Private Equity
2013-07-17Seed· $0.58M
2011-08-01Series Unknown
Recent News
2024-04-06
Technical.ly
2023-12-24
Technical.ly
2023-12-24
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