Priority Search Management ยท 5 days ago
Vice President of Retail Operations
South Bend, IN
Full-time
Onsite
Director/Executive
8+ years expPriority Search Management is partnering with a high-growth retail services company to find a Vice President of Retail Operations. This role involves leading and scaling a multi-unit, customer-facing operation while focusing on field execution, leadership development, and enhancing customer experience.
Staffing & Recruiting
Hiring Manager
Chris Lacy
Responsibilities
Leading multi-unit, field-based retail and service operations
Managing and developing Regional / District-level leaders
Building and refining SOPs, operating rhythms, and performance dashboards
Elevating customer experience while scaling operations
Driving consistency in merchandising, inventory flow, and store readiness
Supporting expansion into new markets and locations
Improving productivity, revenue per unit, and operational efficiency
Qualification
Required
8+ years of multi-unit retail, service, or customer-facing operations leadership
Experience leading managers of managers (RM / DM level or equivalent)
Strong background in field execution, not just HQ strategy
Comfort operating in growth-stage, PE-backed environments
Ability to build systems, hold teams accountable, and coach leaders
Customer experience mindset with measurable results
Willingness to travel when needed and stay close to the field
Relocation to the South Bend / Elkhart area is required
Company
Priority Search Management
Priority Search Management helps high-growth companies, especially those backed by private equity, fill the critical roles that sit between strategy and execution.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase