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Wake County Public School System · 15 hours ago

Clerical Assistant

Apex, NC

Full-time

Onsite

New Grad, Entry Level

Wake County Public School System is seeking a Clerical Assistant to support the activities of an office or school. The role involves performing general clerical duties such as copying, receiving telephone calls, and providing customer service.

Education Management

Responsibilities

Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings)

Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school

Investigates specific questions, concerns, and issues to provide answers and/or resolutions

Attends all required meetings and trainings

Performs other related duties, as assigned

Qualification

Microsoft OfficeCustomer serviceOrganizational skillsInterpersonal skillsOffice equipment useAttention to detailCommunication skills

Required

Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps

Excellent customer services skills

Excellent organizational skills

Effective interpersonal skills to deal with a diverse public

Ability to be discrete and maintain confidentiality

Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback

Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc

Ability to minimize errors with attention to detail

Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members

High School diploma or equivalent