FirstService Residential · 3 days ago
Administrative Assistant (Temporary)
FirstService Residential is a company that provides professional association management services to residential communities across the United States and Canada. They are seeking a highly organized and proactive Administrative Assistant (Temporary) to support property management and association operations, focusing on customer service, document management, and compliance efforts.
Property ManagementReal Estate
Responsibilities
Answer and direct phone calls and emails professionally, ensuring timely and accurate responses
Assist with front desk operations, greet residents, and provide coverage during colleagues’ breaks or absences
Maintain and update resident records, process ID card, transponders requests and mailbox locks, and manage community website and amenity reservations
Maintain and manage swim lesson process including resident reservations and trainer schedules
Handle administrative tasks such as transcribing letters, processing documents, coordinating meeting minutes, and assisting with newsletters
Maintain accurate records of contracts, insurance certificates, and vendor documentation to ensure compliance with company policies
Support Managers in organizing and scheduling tasks related to reserve studies, budgets, and elections
Assist with financial tasks, including processing receivables, checks, and accounts payable invoices
Help manage resident violations, inspections, work orders, and maintain all administrative files (both digital and hard copy)
Monitor the inventory of keys, transmitters, and other office supplies and reorder, as necessary
Support compliance by ensuring all documents, including governing documents, CC&Rs, and resolutions, are properly managed, scanned, and uploaded to the appropriate systems
Assist in the preparation of reports and maintain safety procedures within the workplace
Qualification
Required
Minimum of 3-5 years of related experience in administration or property management
Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent customer service, interpersonal, office management, and communication skills
Ability to handle confidential information and ensure compliance with organizational standards
Strong organizational skills with the ability to manage multiple priorities independently
Associate's degree in business or related field, or equivalent work experience
Must have experience in using database software
High school diploma or equivalency required
Must be proficient with Microsoft Office, especially Microsoft Excel
Must have general knowledge of computer setups and peripheral equipment
Ability to lift up to 50 lbs
Ability to stand, sit, walk, and occasionally climb
Must be able to work at a personal computer and communicate on the phone for extended periods
Flexibility to work extended hours or weekends as needed
Possess dependable transportation, a valid California State Driver's License, and the state mandated vehicle insurance
Preferred
Bilingual candidates are preferred but not essential
College level courses in business or hospitality are preferred
Benefits
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
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