Main Street Auto · 12 hours ago
Automotive Shop General Manager
Crossville Auto, Crossville TN
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yrmsautomotive is committed to customer satisfaction and exceptional quality work, and they are seeking a dynamic and experienced General Manager to lead their team. The General Manager will oversee all aspects of operations, ensuring smooth workflow and outstanding customer service while driving business goals and maintaining excellence.
AutomotiveConsumer
Responsibilities
Provide strong leadership, guidance, and support to our team, fostering a positive work environment and promoting teamwork
Develop and implement effective business strategies to drive sales, increase profitability, and expand our customer base
Oversee day-to-day operations, including workflow management, resource allocation, and inventory control
Ensure exceptional customer service by maintaining high-quality standards, resolving customer issues, and handling complaints in a timely and professional manner
Recruit, train, and supervise staff members, conduct performance evaluations, and promote professional development
Monitor financial performance, create budgets, control costs, and analyze financial reports to identify areas for improvement and implement corrective measures
Develop and execute marketing strategies to promote our shop's services, collaborating with the marketing team as needed
Implement and maintain quality control measures, ensuring adherence to industry regulations and safety standards
Establish and maintain relationships with suppliers, negotiate contracts, and ensure timely delivery of parts and materials
Ensure compliance with health and safety regulations, implement safety protocols, and maintain a safe working environment
Qualification
Required
Proven experience as a General Manager or in a similar leadership role within the automotive industry
In-depth knowledge of automotive repair and maintenance processes, industry trends, and best practices
Strong business acumen with a track record of achieving sales targets and driving business growth
Excellent leadership and communication skills, with the ability to motivate and inspire a team
Exceptional customer service skills, with a strong focus on customer satisfaction
Solid understanding of financial management and budgeting principles
Strong problem-solving and decision-making abilities
Proficient in using automotive shop management software and other relevant tools
Knowledge of health and safety regulations and the ability to ensure compliance
Valid driver's license and clean driving record
Benefits
Industry-Leading Pay
Exceptional Benefits
Endless Career Growth Opportunities
No Weekends
Company
Main Street Auto
Main Street Auto is committed to providing local auto repair shops that have long been a cornerstone of communities.
Founded in 2021
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
Turning Rock Partners
2025-07-28Private Equity· $60M
Recent News
2025-08-07
2025-07-30
2025-07-30
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