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USLI · 1 week ago

Property Claims Team Leader

Wayne, PA

Full-time

Onsite

Senior Level

5+ years exp

USLI is a vibrant organization committed to making a difference in the insurance industry. In this role, you will oversee a team of commercial property claims professionals, manage complex claims, and ensure high-quality handling of claims while fostering employee development and compliance with regulations.

Financial ServicesInsurance

Growth Opportunities

Hiring Manager

Riley McNamara

Responsibilities

Lead administrative functions including hiring, training, performance management, salary administration and employee development, while applying Leadership with Heart principles

Assign and oversee commercial property claims, providing direction on coverage, investigation, reserving and overall claim evaluation

Authorize reserves and settlements beyond examiner authority and approve full or partial claim denials

Participate in complex claim conferences with the head of property claims and manage high-exposure, complex files

Review and escalate reinsurance notices for approval and ensure adherence to reporting guidelines

Drive timely claim resolution to achieve a 100% closing ratio and monitor files in appraisal and mediation

Serve as the primary point of contact for customers, agents, attorneys and policyholders regarding coverage and claim status

Prepare formal responses to Department of Insurance (DOI) consumer inquiries

Partner with underwriting on product development and product health by sharing insights on claim trends, venues, statutes and case law that impact profitability