FirstService Residential · 19 hours ago
Receptionist
FirstService Residential is seeking a Part-Time Front Desk Associate responsible for providing exceptional customer service. The role involves greeting residents, checking guests in and out, monitoring security systems, and performing administrative tasks.
Property ManagementReal Estate
Responsibilities
Provides exceptional customer service
Meets and greets residents; checks guests and service providers in/out
Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms
Assists with general concierge services and performs administrative clerical, Word and Excel document work
Walks the building premises as directed for monitoring purposes
Monitors and controls access to the building
Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
Provides general concierge services as well as administrative clerical work when needed
Helps maintain a safe and secure environment throughout the building/property(s)
Walks the building premises as directed for monitoring purposes
Have the ability to understand and complete all required forms
May be assigned other duties by supervisor
Qualification
Required
Ability to manage multiple priorities
Demonstrates excellent customer service, communication and time management skills
Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
Good written and verbal communication skills
Strong customer service and interpersonal skills required
Ability to quickly and easily navigate the property/building as required to meet the job functions
Ability to lift 30 – 50lbs
Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
Must have the ability to detect auditory and/or visual emergency alarms
Must have the ability to work extended/flexible hours, weekends, and attend Board meetings
Preferred
Command of information system hardware/software is preferred
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
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