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Saratech · 1 day ago

Additive Manufacturing Engineer

Mission Viejo, CA

Full-time

Onsite

Entry Level

$70K/yr - $100K/yr

1+ years exp

Saratech is seeking an Additive Manufacturing Engineer to operate 3D printers and perform print service operations. The role involves generating quotes, producing quality parts, and providing customer support, including installations and troubleshooting of 3D printing equipment.

ManufacturingSoftware

Growth Opportunities

No H1B

Responsibilities

Efficiently operate all 3D printers. Must be willing to drive between Saratech HQ and 3D printing lab regularly

Perform print service operations. Generate quotes, prepare print jobs, and produce quality parts for print service customers

Produce quality benchmark and sample parts for the pre-sales process

Perform maintenance and troubleshooting on 3D printing equipment

Open and manage support cases for customers

Perform on-site installations, break fixes, customer training, and configuration of 3D printing equipment

Diagnose and resolve problems related to hardware, software, and workflow on customer sites

Customer support travel may be required to out-of-state locations

Qualification

Additive Manufacturing3D PrintingCAD (NX)Customer Relationship ManagementOrganizational SkillsInterpersonal SkillsWritten CommunicationVerbal Communication

Required

Bachelor's degree in Mechanical Engineering or related engineering

At least 1 year of Additive Manufacturing experience

CAD experience, preferably NX

US Citizen or Green Card

Must have a reliable mode of transportation

Complies with all organizational policies and procedures

Maintains strict confidentiality of all customers and/or employee information to assure customer and/or employee rights are protected

Adheres to policies regarding notification of absence and PTO requests

Attends all mandatory management and staff meetings

Represents the organization in a respectful and professional manner

Attend and comply with annual health, safety, training, and education requirements

Adheres to dress code, appearance is neat and clean

Subject to background check

Preferred

Knowledge of customer relationship management tools, Salesforce.com a plus

Strong organizational and interpersonal skills

Strong written and verbal

Benefits

Insurance: All full-time regular employees (and dependents) are eligible to get medical, dental, vision coverage. Employees also can buy up on benefits like FSA, HSA, Life insurance, long and short-term disability.

Comprehensive health care and wellness plans

Retirement Plan: All employees can enroll in the company's 401k with company matching.

Paid Time Off: All full-time regular exempt employees are eligible for our Discretionary Time Off vacation policy after 90 days from their start date, Discretionary Time Off plan is a non-accrual plan for employees. All full-time regular non-exempt employees are eligible for our Paid Time Off Plan policy after 90 days, Paid Time Off plan is an 3.33 hours accrual per pay period for employees.

Paid Holidays: All full-time employees will receive 8 paid holidays per year. Full-time non-exempt employees receive an extra floater holiday per year.

Paid Sick time: All full-time and part-time employees will receive 40 sick hours per year or minimum sick time required by the state.