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Thrive Pet Healthcare · 1 day ago

Regional Director of Operations - DFW

Austin, TX

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Thrive Pet Healthcare is a company focused on veterinary services, and they are seeking a Regional Director of Operations for the Dallas/Fort Worth area. The role involves supporting the operations of multiple veterinary hospitals, managing teams, fostering positive culture, and ensuring operational excellence across the ecosystem.

Health CareHospitalMedicalPetVeterinary

H1B Sponsor Likely

Responsibilities

Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture

Mentor, coach, and establish expectations with the ecosystem’s hospital leadership teams (including recommendations for staff training and development)

Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects)

Execute team-focused hospital visits that allow staff members to share feedback and concerns

Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives

Engage with hospital teams to gain a strong knowledge of the local market

Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands

Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem

Create a positive experience throughout all client and patient touchpoints throughout the ecosystem

Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem

Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem

Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans

Support Thrive Pet Healthcare to drive financial health and sustainability

Develop, support, and maintain the ecosystem and hospital strategic planning efforts

Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff

Develop proficiency in hospitals’ electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization

Ensure hospitals’ compliance with all (support office, local, and federal) policies, procedures, and regulations

Qualification

Veterinary management experienceFinancial growth strategiesStrategic planningDVMBachelor's degreeCertified Veterinary Practice ManagerCoachingInterpersonal skillsMentoringCommunication skillsGrowth mindset

Required

This individual must live in or be willing to relocate to the Dallas / Fort Worth Metroplex

DVM or bachelor's degree in business, operations management (or equivalent)

3 years of experience as a leader of a management team of a rapidly growing business with multiple locations

Background in the veterinary health field and management or medical director or hospital administrator level experience preferred

Veterinary GP and Emergency background is a plus

Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget

Preferred

Background in the veterinary health field and management or medical director or hospital administrator level experience preferred

Veterinary GP and Emergency background is a plus

Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required)

Company

Thrive Pet Healthcare

Glassdoor3.2

Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.

Founded in 2003

Austin, Texas, USA

5001-10000 employees

https://www.thrivepetcare.com

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (3)