Purofirst Fire and Water Restoration ยท 1 day ago
Claims Coordinator
Phoenix, AZ
Full-time
Onsite
New Grad, Entry LevelCal-Tera Restoration, operating as PuroClean of West Phoenix, is a leading provider of fire, water, and mold restoration services known for its professionalism and exceptional customer care. They are currently seeking a Claims Coordinator to manage job coordination, claims documentation, and facilitate communication between customers and insurance carriers.
Construction
Responsibilities
Receive and record all incoming jobs according to company and program requirements
Act as a liaison between project managers, insurance companies, third-party administrators, and customers
Maintain the office calendar by scheduling mold inspections, estimates, and other appointments
Enter customer and claim information into job tracking systems
Review and verify claim accuracy prior to submission
Maintain detailed logs and organized digital/physical claim files
Monitor third-party program scoring and ensure compliance with service guidelines
Provide clear, professional communication with customers and estimators
Answer phones, greet visitors, and perform general front-office and administrative duties
Be willing to take incoming loss calls after regular business hours on a rotating schedule
Perform additional tasks as assigned to support office operations
Qualification
Required
Previous office or administrative experience required
Strong communication, organization, and multitasking skills
High attention to detail and accuracy
Proficient with computers; experience using restoration software such as DASH, Mitigate, or Xactware is a plus
Ability to work independently and in a team environment
Must maintain an insurable driving record
Must be able to pass a background screening (required every two years per program guidelines)
Preferred
Restoration or insurance industry experience preferred
Benefits
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Company
Purofirst Fire and Water Restoration
Purofirst Fire and Water Restoration is a construction company based out of 12520 Business Center Dr, Victorville, CA, United States.
Founded in 1993
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase