Midwest Vision Partners · 3 weeks ago
RCM Financial Services Team Lead
United States
Full-time
Remote
Entry, Mid Level
1+ years expMidwest Vision Partners is focused on improving and preserving vision by cultivating a network of world-class ophthalmologists and optometrists. They are seeking a Financial Services Team Lead to oversee daily operations in the RCM Financial Services area, ensuring accurate payment posting and reconciliation while providing support for quality assurance and team development.
Health CareMedicalWellness
Responsibilities
Oversee daily workflows for payment posting, unassigned accounts, credit balance resolution, and reconciliation
Assign and balance workloads to meet departmental productivity, turnaround time (TAT), and accuracy goals
Monitor posting accuracy and lag and escalate trends to management
Develop and maintain SOPs, tip sheets, posting guides, and training materials to support team education and consistency
Support new-hire onboarding and ongoing staff development related to workflows and system use
Lead and promote the integration of standardized payment posting and reconciliation processes across the organization
Enforce workflow processes that support departmental KPIs and partner with leadership to enhance performance metrics
Provide coaching, mentorship, and real-time support to staff to improve quality, productivity, and competency
Ensure cross-coverage and continuity of operations for all financial services functions
Maintain a strong understanding of internal financial services processes and procedures
Work cross-functionally to develop and manage an efficient and effective collection process
Respond to inquiries from leadership, Operations, staff, or physicians in a timely and appropriate manner
Share metric performance with RCM leadership to support continuous process improvement
Coordinate communication to assigned staff regarding productivity standards, quality standards, policies, procedures, and corporate requirements
Identify risks and collaborate with leadership to implement mitigation strategies
Qualification
Required
1+ years of supervision, team lead, or trainer experience within a financial services-related role such as payment posting or account reconciliation
Strong attention to detail
Ability to effectively prioritize and manage multiple tasks simultaneously while maintaining a high standard of quality
High school diploma required
Proficient in Microsoft Office with strong Excel skills
Preferred
Experience with Nextech, Allscripts, HST, PayerPath, or similar PM/EHR systems
Company
Midwest Vision Partners
Midwest Vision Partners provides support to ophthalmologists and optometrists, enabling them to focus on improving patients’ vision.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jorge L.
Chief Executive Officer
Andrew Cai-li
Chief Financial Officer
Company data provided by crunchbase