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City of New York · 2 days ago

SPECIAL ASSISTANT TO THE CHIEF INFORMATION OFFICER (CIO)

New York, NY

Full-time

Onsite

Mid, Senior Level

4+ years exp

City of New York is dedicated to addressing social services and technology needs, and they are seeking a Special Assistant to the Chief Information Officer (CIO). This role involves supporting the CIO in managing operations, overseeing administrative tasks, and ensuring strategic alignment across technology initiatives within the agency.

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Responsibilities

Serve as a key strategic partner and operations lead within the CIO’s Office. Supporting the CIO and Office staff in advancing the Agency’s technology and digital transformation agenda by managing internal operations, analysis and report generation, CIO’s office personnel/resource coordination, and communication amongst CIO office staff and CIO direct reports in a dynamic, highly technical, and fast-paced environment

Function as a trusted resource to the CIO for administrative and operational strategy, ensuring optimal utilization of ITS resources, staff, communications, and executive time. The position requires a high-level understanding of enterprise IT functions, organizational effectiveness, and public sector administration

Oversee the day-to-day administrative and operational flow of the CIO’s office, ensuring efficiency and strategic alignment across all ITS initiatives. Manage the CIO’s calendar, communication, and priorities; track meeting follow-ups and ensure follow through and completion, intra-agency requests, urgent issues, and other ITS-related actions from request to fulfillment; lead planning and implementation of executive staff meetings, IT governance councils, and other ITS-related meetings

Prepare executive-level presentations, Commissioner’s Office reports, strategic briefs, talking points, memos, and visualizations for internal and external stakeholders. Edit and standardize complex technical content for clarity, audience-appropriateness, and executive visibility. Develop and maintain communications and contact lists to support the CIO and CIO Office

Ensure deliverables are tracked and completed to final resolution. Collaborate and communicate with engineering, cybersecurity, infrastructure, analytics, and PMO teams to track key milestones, manage program interdependencies, and proactively identify areas of misalignment or risk. Support the CIO and CIO Office staff in translating high-level goals into operational plans and performance metrics

Qualification

Administrative ManagementProgram ManagementSupervisory ExperienceResource AllocationStrategic PlanningDecision-MakingCommunication SkillsPresentation Skills

Required

A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty

An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in '1' above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty

A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in '1' above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty

Education and/or experience equivalent to '1', '2' or '3' above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in '1', '2' or '3' above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in '1', '2' or '3' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years