Enso Sauna Studio · 5 days ago
Sauna Studio Assistant
New York, NY
Full-time
Onsite
Entry Level
$17/hr - $19/hr
1+ years expEnso Sauna Studio is a new wellness destination dedicated to providing clients with exceptional experiences through state-of-the-art saunas and therapies. The Sauna Studio Assistant is responsible for managing client sessions, inquiries, and maintaining studio cleanliness while delivering outstanding customer service.
Health Wellness & Fitness
No H1B
Responsibilities
Welcoming clients upon arrival, ensuring they feel valued and comfortable
Schedule and confirm sauna sessions, efficiently managing the booking system to optimize availability
Answer phone calls and respond to emails promptly, providing accurate information about our services, products, and promotions
Process payments, issue receipts, and manage the cash register with accuracy and integrity
Maintain a clean, organized, and inviting front desk and lobby area to reflect the studio’s luxury standards
Address client inquiries, concerns, and feedback professionally, utilizing strong customer service skills to ensure a consistently exceptional guest experience
Coordinate with other studio assistants and management to ensure seamless service delivery and client satisfaction
Qualification
Required
1-2 years of previous customer service experience, ideally in a hospitality environment
Excellent communication skills, both written and verbal
Friendly and professional demeanor with a focus on delivering outstanding customer service
Willingness to work flexible hours, including evenings, weekends, and holidays, to accommodate studio operating hours
Passion for health & wellness!
Legal work authorization in the United States is required for consideration for this position
Benefits
Career advancement opportunities within a fast-growing company
Company
Enso Sauna Studio
Infrared Saunas, Cold Plunges & Lymphatic Drainage Under One Roof. 📍Jersey City, NJ | Englewood, NJ | Island Park, NY
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase