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Quad City Bank & Trust · 15 hours ago

Correspondent Banking Development Specialist

Davenport, IA

Full-time

Onsite

Senior Level

5+ years exp

Quad City Bank & Trust is seeking a Correspondent Banking Development Specialist responsible for internal and external development within the correspondent banking department. This role involves supporting project completion, client communication, and operational updates while ensuring compliance with company policies.

BankingCommunitiesFinancial ServicesVenture Capital

Responsibilities

Represent correspondent banking on QCBT/QCRH project teams and committees, speaking effectively for department and client needs

Primary vendor liaison for all correspondent banking systems, including Juniper Payments and all subsidiary correspondent banking vendor relationships

Represent QCBT as an active participant in leadership development opportunities with industry associations

Execute operational updates, communication with clients and compliance with QCBT policies

Serve as key escalation contact for client-facing issues

Schedule and host client education webinars

Provide input and recommendations for the design and implementation of new applications and enhancements to the existing operation and/or services, including researching, developing, testing and communicating the enhanced functionality to client banks

Responsible for updating client and administrative user manuals

Establishing, maintaining and annually review proper policies and procedures

Preparation of various documents, as well as ensuring accuracy

Maintain a working knowledge of the financial industry, product offering and current issues that impact our correspondent banks and the services they require to be delivered by their upstream relationship at QCBT

Comply with all company or regulatory policies, procedures and requirements that are applicable to this position

Participate in community engagement events. This can include professional, civic and community groups

Foster and preserve a culture of diversity, equity, and inclusion

Additional duties and responsibilities may be required to support the company’s mission, vision and values