Hilti Asia IT Services · 1 week ago
Regional Manager
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $120K/yr
3+ years expHilti Asia IT Services is a global leader in construction innovation, seeking a Regional Manager to lead and inspire a diverse team of Account Managers. This role involves cultivating a high-performance culture, coaching team members, and achieving key performance indicators in the Eastern Massachusetts, Rhode Island, Southern New Hampshire, and Hartford areas.
Information Technology & Services
Responsibilities
Cultivate a caring and high-performance culture grounded on trust by selecting, onboarding, developing, and retaining effective, diverse sales talent
Set specific and measurable priorities that empower the team to achieve their business and personal development targets in alignment with the corporate strategy, thereby delivering regional KPIs set by Market Organization leadership team (General Manager, Division Manager, and Finance)
Plan and execute Strategic Management Process such as regional team meetings, full-day van rides, product demos, process review and improve sessions, and direct reports’ performance reviews and development discussions
Assess and coach individual and team performance to achieve or exceed targets through direct observation, KPIs, and other relevant metrics on a regular cadence
Inspire and motivate a diverse and high-performing team to lead and embrace change by effectively conveying the ‘why’ behind the ‘what’
Provide ongoing mentorship, coaching, and feedback (positive and constructive) through frequent conversations and development discussions, leveraging coaching fundamentals and situational leadership to empower the team to achieve their full potential in alignment to Hilti’s purpose and values
Steer team towards effective time management (inc. time in territory), high-quality customer visit preparation, and customer data quality
Empower team members to resolve situations arising from customer concerns, pricing approvals, credit escalations and/or other operational related events by leveraging established best practices
Coach and define supportive actions on successful execution during regular pipeline reviews
Model and motivate team on effective Salesforce (SFDC) usage to centralize customer information, streamline sales processes, manage marketing campaigns, and provide actionable analytics, thereby improving customer relations and driving sales efficiency
Actively engage and maintain loyal customers through solution selling by providing a tailored and sustainable value proposition
Foster effective collaboration cross-functionally with indirect sales force teams and Corporate/HUB functions
Model creative problem-solving and evaluate ROI to make financially sound decisions and take calculated risks
Additional duties as assigned
Qualification
Required
Bachelor's degree, preferably in engineering, business or relevant field, or equivalent relevant experience, required
Minimum of three (3) years' experience in a direct people leader role required
Strong presentation, communication, and interpersonal skills
Experience in coaching Time and Territory Management (TTM), including zoning a territory by previous customer sales and future potential, creating/owning daily schedule, and sales productivity tools
Experience coaching salespeople how to identify and select top potential accounts within a sales territory and manage, analyze, and develop business plans of customer database to effectively maintain and grow sales
Proficiency in C-Suite sustainable value-based selling
Ability to collaborate and communicate effectively in-person and virtually in a matrix organization
Experience In Managing And Maintaining Company Assets
Competency in Microsoft (MS) programs (Excel, PowerPoint, Outlook, Teams, and Word) and prior experience coaching on how to use MS programs
Must have valid US driver's license and comply with Hilti North America Fleet Safety Policy requirements
Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product
Regional Managers are required to demonstrate how to properly operate Hilti construction tools and how to properly install Hilti construction fasteners
Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
Preferred
Competency in SFDC preferred
Benefits
$31,000 in bonus per year, if all sales goals are met.
Uncapped bonus potential.
Company
Hilti Asia IT Services
"We passionately create enthusiastic customers and build a better future." At Hilti, we are committed to significantly impacting the construction industry, enabling our customers to build more efficiently and safely, thereby creating a better future for construction businesses, occupants of the buildings, and the wider community.
Founded in 2012Petaling Jaya, Selangor, MY
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase