Busey · 1 day ago
Treasury Management Support Specialist
Plainfield, NJ
Full-time
Onsite
Entry Level
$20/hr - $26/hr
2+ years expBusey is a financial institution seeking a Treasury Management Support Specialist to assist Treasury Management Executives and customers with commercial deposit and treasury management services. The role involves providing support for inquiries, training on cash management services, and maintaining system products.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email
Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, Integrated Payables and Remote Deposit Capture
Complete system maintenance for existing treasury management products and services
Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts
Maintain knowledge of regulations surrounding treasury services
Assist commercial customer who have experienced fraud on their account
Provide specialized line of business support
Identify and resolve issues within assigned responsibility, elevating urgent matters to management
Other special projects as directed
Qualification
Required
High school diploma or equivalent required
Strong oral and written communication skills
Advanced knowledge of the line of business policies, procedures and products
Operational workflows and secure file transmissions
Ability to multi-task and work independently
Ability to solve problems independently while applying logic and discretion
Ability to adapt to change and respond to all requests in a professional manner
Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks
Ability to analyze and solve problems for which there are not always precedents
Ability to maintain visual attention and mental concentration for extended periods of time
Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment
Requires knowledge of Microsoft Office, Excel and Adobe Acrobat
Preferred
College degree preferred
2 years of customer service experience preferred
Previous banking or finance and customer service experience preferred
Previous experience in roles identifying customer needs to expand relationships
Benefits
401(k) match
Profit sharing
Employee stock purchase plan
Paid time off
Medical
Dental
Vision
Company-paid life insurance
Long-term disability
Supplemental voluntary life insurance
Short-term and long-term disability
Wellness incentives
Employee assistance program
Pre-tax health savings accounts
Flexible spending accounts
Company
Busey
Busey is a financial company that offers wealth management, banking, brokerage, and mortgage services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-05-14Post Ipo Equity· $200M
2001-06-14IPO
Leadership Team
Christopher Chan
Chief Financial Officer
Recent News
First Busey Corporation
2025-10-29
2025-09-29
2025-09-05
Company data provided by crunchbase