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ArtHaus Partners · 1 day ago

Multi Site Community Manager

Oakland, CA

Part-time

Hybrid

Mid, Senior Level

$85K/yr - $102K/yr

3+ years exp

ArtHaus Partners is a company focused on managing and scaling a vertically integrated residential platform. The Multi-Site Community Manager role is responsible for overseeing operations, financial performance, and resident experience across multiple communities, ensuring high standards of leasing, maintenance, and customer satisfaction while driving occupancy and revenue growth.

ConstructionProperty DevelopmentReal EstateReal Estate Investment

Responsibilities

Lead, train, and develop multiple onsite teams to deliver consistent, high-quality performance

Conduct weekly staff meetings to align goals, review KPIs, and address performance challenges. Maintain employee engagement and retention, targeting voluntary turnover below 15% annually

Partner with Area and Regional leadership to support recruiting, onboarding, and development of onsite team members

Use weekly dashboards and KPI tools to guide accountability, celebrate wins, and address early performance gaps

Ensure all team members are using ArtHaus Management digital and AI tools for leasing, maintenance, and communication in compliance with company standards

Oversee day-to-day operations across multiple communities, ensuring compliance with ArtHaus Management policies and Fair Housing regulations

Conduct property inspections daily at each site to verify curb appeal, cleanliness, safety, and operational compliance

Ensure vacant unit turn times average five business days or less from move-out to market-ready status

Monitor work order completion timelines: respond to emergencies within 2 hours and complete non-emergency requests within 48 hours. Verify all work order data is properly logged and closed in Yardi/EliseAI to support performance dashboards

Manage vendor relationships, ensuring all work meets company quality and budget standards

Serve as the P&L steward for assigned properties, ensuring revenue optimization, expense control, and operational efficiency

Oversee rent collection and enforce lease terms in accordance with company policies and local laws

Maintain portfolio-wide delinquency below 2% of total rent roll

Prepare, review, and manage community budgets, ensuring budget variance remains within ±3%. Drive revenue through occupancy management, renewal strategies, and rent optimization

Review and submit accurate month-end reports summarizing financial and operational performance

Oversee leasing activities across assigned communities to maintain occupancy of 95% or higher

Conduct regular market surveys to assess pricing and positioning

Coordinate marketing initiatives, outreach efforts, and resident engagement programs to drive traffic and retention

Maintain renewal rates of 60% or higher through proactive communication and service quality

Foster a culture of exceptional customer service and prompt resolution of resident concerns

Maintain resident satisfaction (NPS) of 70 or higher through responsiveness and service excellence

Ensure compliance with Fair Housing, safety, and local regulatory requirements

Verify all resident communication and service outcomes are documented in Yardi and EliseAI

Submit weekly performance summaries for all assigned communities, including occupancy, delinquency, renewals, and maintenance KPIs

Communicate key issues, risks, and achievements to Area or Regional leadership promptly

Support the rollout of ArtHaus Management initiatives and provide feedback for continuous improvement

Qualification

Property management experienceYardi proficiencyLeadership skillsEliseAI proficiencyMicrosoft Office SuiteEmpathyData-driven decision-makingOrganizational skillsCommunication skills

Required

High school diploma or equivalent required; college degree preferred

Minimum of three years of property management experience, including multi-site or portfolio oversight

Proven track record of meeting measurable goals in occupancy, collections, and resident satisfaction

Strong leadership, organizational, and communication skills

Demonstrated ability to lead with empathy, accountability, and data-driven decision-making

Proficiency in Yardi, EliseAI, and Microsoft Office Suite

Valid driver's license and reliable transportation required

Preferred

College degree preferred

Benefits

Company sponsored housing at the assigned property

401k with employer match

Company phone

Company

ArtHaus Partners

𝐂𝐲𝐜𝐥𝐞-𝐑𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞. 𝐁𝐮𝐢𝐥𝐭 𝐢𝐧 𝐂𝐚𝐥𝐢𝐟𝐨𝐫𝐧𝐢𝐚. 𝐁𝐮𝐢𝐥𝐭 𝐭𝐨 𝐂𝐨𝐦𝐩𝐨𝐮𝐧𝐝. We deliver resilience through California’s unique entitlement and tax strategies.

Founded in 1977

Oakland, California, USA

51-200 employees