Americas Society/Council of the Americas · 1 day ago
Salesforce Administrator & Database Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $78K/yr
2+ years expAmericas Society and Council of the Americas (AS/COA) are sister organizations providing the most trusted forum for debate on issues affecting the Western Hemisphere. AS/COA seeks a proactive and detail-oriented Salesforce Administrator to manage, enhance, and support the organization’s Salesforce platform and database, ensuring effective support for their mission.
Information Technology
Responsibilities
Manage all aspects of user and license administration, including new user onboarding, deactivation, roles, profiles, and permissions
Oversee customer support tickets and maintain relationships with vendors
Identifying and gathering requirements from staff and stakeholders to develop effective solutions
Execute Salesforce configuration changes including Flow Builder, fields, page layouts, record types, dashboards, reports, and custom settings
Monitor and track user adoption and system usage
Provide user training and create and update training materials
Manage and support MassMailer, the organization’s Salesforce-integrated email marketing platform, including audience segmentation, template creation, and user support
Qualification
Required
At least 2 years of hands-on Salesforce administration experience
Certified Salesforce Administrator
Bachelor's/Postgraduate degree or equivalent professional qualification
Strong organizational skills with the ability to prioritize and manage multiple deadlines
Preferred
Experience with Fonteva (a Salesforce Partner)
Familiarity with Salesforce-integrated mass email or marketing tools
Spanish language skills and/or familiarity with Latin America
Experience in the nonprofit sector
Benefits
Comprehensive health and dental plans
Paid vacation
Generous 401(k) retirement plan
Company
Americas Society/Council of the Americas
Americas Society (AS) is the premier forum dedicated to education, debate, and dialogue in the Americas.
51-200 employees
H1B Sponsorship
Americas Society/Council of the Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Susan Segal
President and CEO
Peter J. Reilly
CFO & VP
Recent News
Company data provided by crunchbase