Pulaski County Government · 6 days ago
Credential Analyst
Little Rock, AR
Full-time
Onsite
New Grad, Entry LevelPulaski County Government is seeking a Credential Analyst responsible for the collection and verification of employee credentialing information. The role involves ensuring accurate record-keeping, compliance with employment requirements, and supporting the HRIS system.
GovernmentInformation ServicesPublic Safety
Responsibilities
Receives, analyzes, and maintains licenses and certifications required for employees; ensures compliance with County policies and procedures
Coordinates with the recruitment team to verify and collect license and certification information for new hires; ensures employees are in compliance and compensated as required
Conducts routine audits of records to identify deficiencies and expiration dates; works with departments and employees to obtain updated records; creates reports when requested
Serves as a liaison between county departments and HR in the license and certification process; answers questions and provides information to departments and employees as needed
Tracks performance evaluations for county employees to ensure timely completion; sends reminders and notifies departments of deficiencies; prepares appropriate reports
Prepares biannual reports for hard-to-fill and high-turnover positions; analyzes and uses data to determine employee eligibility for exemptions under the licensure and certifications policy
Tracks exemptions granted to employees under the licensure and certification policy, ensuring required licenses and certifications are received in accordance with position requirements; makes recommendations to the Director for salary adjustments as appropriate
Assists with the day-to-day maintenance of the Human Resources Information System (HRIS); conducts audits to ensure accurate information, troubleshoots problems, and makes recommendations for improvements
Assists with responding to Freedom of Information Act (FOIA) requests; coordinates with staff to identify and obtain responsive documents and records
Compiles statistical data for EEO-4, EEO, and Affirmative Action reporting; reviews data for accuracy and forwards it to the Chief Deputy for review
Serves as backup to the Employment Records Specialist in processing HR actions, presenting new hire orientation, and other related tasks as needed
Conducts research and prepares various statistical and narrative reports utilizing the HRIS and Payroll systems, employment records, the internet, and other sources
Assists with planning and preparation of the annual employee recognition program
Audits benefit enrollment records in the HRIS, payroll, and vendor systems on a biannual basis to verify the accuracy of data; notifies appropriate staff members of discrepancies
Assists the benefits division with case management for employee benefits; answers questions, reviews enrollments, tracks claims, and prepares reports as needed
Provides information and answers questions for employees regarding the use of the HRIS system, completion of employment forms and documents, completion of HR actions, and other similar inquiries
Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner
Completes special projects under the direction of the Human Resources Director or Chief Deputy
Performs other related duties as required
Qualification
Required
Considerable knowledge of human resources principles, practices, and record-keeping practices and procedures
Some knowledge of the requirements of the HIPAA privacy and security rules
Good knowledge of County benefit policies and programs, including coverage and record-keeping requirements
Considerable knowledge of office practices, procedures, equipment, and terminology
Considerable knowledge of Human Resources Information Systems
Considerable knowledge of Microsoft Office software, including Word, Excel, and PowerPoint
Considerable knowledge of statistical and data analysis
Good knowledge of basic mathematics
Ability to establish and maintain detailed and accurate records and files
Ability to conduct research and compile results in meaningful reports
Ability to use critical thinking and problem-solving skills to identify and resolve problems and discrepancies encountered
Ability to maintain effective working relationships with other departments and employees
Ability to focus on all areas of a project or task, no matter how small
Ability to prepare material for oral and written presentations
Ability to communicate effectively both in person and in writing
Ability to attend work regularly and reliably
Skill in the operation of a computer
Ability to communicate verbally individually and to groups in person and by telephone
Digital dexterity is necessary for keyboard operation
Visual acuity is necessary for the use of computer screens
Ability to work in a constant state of alertness and in a safe manner
Ability to concentrate for long periods of time
Completion of college-level course work in Human Resources, Psychology, Sociology, Speech, Communication, or a related field
Some experience with the maintenance of Human Resources records, provision of administrative support, or a related area
Any equivalent combination of experience and training which provides the required skills, knowledge, and abilities
Employment is contingent upon the successful completion of a criminal background check
This position is safety-sensitive and is subject to random drug and alcohol testing
Regular and reliable attendance is an essential function of this position
Company
Pulaski County Government
This is the official LinkedIn page for Pulaski County Government.
Founded in 1818
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3MKey Investors
U.S. Department of Commerce
2023-05-02Grant· $3M
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-09-02
U.S. Economic Development Administration
2024-11-29
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