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Aston Carter · 3 days ago

Collection Specialist-HIRING ASAP

Scottsdale, AZ

Contract

Onsite

Entry, Mid Level

$22/hr - $27/hr

2+ years exp

Aston Carter is a company that provides corporate talent solutions across various sectors. They are seeking an Accounts Receivable Specialist to actively collect open AR balances, update the AR collection system, and reconcile accounts while ensuring positive customer relationships.

ConsultingHuman ResourcesInformation Technology

Growth Opportunities

Responsibilities

Actively collect open AR balances by contacting customers

Update the Get Paid AR collection system with customer contact information, notes on open AR accounts, payment promises, and customer disputes

Respond to customer inquiries and direct issues to the appropriate person for quick resolution

Reconcile accounts and perform administrative tasks as assigned

Establish acceptable payment arrangements and build positive relationships with customers

Counsel customers to assist in bringing accounts current

Generate and respond to written correspondence in a professional manner

Maintain accurate documentation of conversations and arrangements with customers

Manage collection objectives with professionalism and persuasiveness

Recommend next steps for unperforming or unresponsive accounts

Conduct skip tracing when contact with customers ceases

Collaborate with salespersons, branch personnel, and team members to resolve accounts

Work with unapplied cash in search of payments

Qualification

Collections experienceAccounts receivableCustomer service expertiseCash applicationMS Office proficiencyB2B collectionsReconciliationSalesforce experienceConstruction experienceMultitasking