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Cascadia Health · 23 hours ago

Program Coordinator (Secure - Arbor Place)

US - OR - Portland

Full-time

Onsite

Mid Level

$26.45/hr - $27.65/hr

3+ years exp

Cascadia Health is dedicated to providing integrated mental health and addiction services, and they are seeking a Program Coordinator for their secure residential treatment facility in Portland, OR. The Program Coordinator will coordinate program operations, support a trauma-informed care environment, and assist clients in achieving their individual goals while ensuring compliance with relevant regulations.

Addiction TreatmentHealth CareHospitalNon ProfitWellness

Responsibilities

Act as a liaison between residents/clients, treatment teams, program staff, and community providers to ensure effective service coordination

Facilitate skills training and therapeutic interventions as required by individualized treatment plans

Maintain accurate and up-to-date documentation in the Electronic Health Record (EHR) and ensure compliance with local, state, and federal regulations

Provide administrative support, including scheduling appointments, tracking prior authorizations, and submitting required reports

Develop and maintain positive working relationships with community partners, funders, and referral providers

Assist in crisis intervention and de-escalation while following emergency protocols and procedures

Participate in program development and quality improvement initiatives to enhance services

Assist with program supplies inventory, vendor coordination, and office administration

Ensure safety compliance, including adherence to HIPAA, mandatory abuse reporting laws, and fire regulations

Attend staff meetings, training, and supervision sessions to stay informed and contribute to program improvements

Comply with laws, regulations, policies, and procedures under which the program and company operates

Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team

Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics

Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements

Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures

Complete assigned employee training in compliance with program and company requirements

Provide guidance, support, and training to other staff in alignment with company mission and values

Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings

Qualification

Qualified Mental Health AssociateMotivational InterviewingTrauma-Informed CareStrength-Based PracticesElectronic Health Record systemsMicrosoft Office SuiteCase managementInterpersonal skillsOrganizational skillsCommunication skills

Required

Bachelor's degree in a behavioral science field OR three years of full-time professional experience working with adults with severe and persistent mental illness

Must meet Oregon Administrative Rules (OARs) requirements to be credentialed as a Qualified Mental Health Associate (QMHA)

Certification must remain current and compliant with MHACBO standards

Knowledge of Motivational Interviewing, Trauma-Informed Care, and Strength-Based Practices

Ability to work independently and collaboratively within a team

Strong interpersonal, organizational, and communication skills

Proficiency in Microsoft Office Suite and electronic health record systems

Understanding of community resources, benefits coordination, and housing supports

Must remain awake and alert on all shifts

Possess a valid drivers license, three-year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course

All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire. Certification must remain current

Preferred

Experience working with individuals with mental health conditions, substance use disorders, or histories of homelessness

Experience with case management, program coordination, or administrative tasks in a social service setting

Benefits

Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!

Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)

VSP Vision Discount Plan

403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)

Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)

Short-Term Disability, Long-Term Disability, and Life Insurance

Paid Bereavement and Jury Duty Leave

Length of Service Award

Voluntary Life Insurance

Supplemental Insurance

Student loan forgiveness options

Employee Assistance Program (EAP)

Bicycle Reimbursement

Discounted Fitness Memberships

Trauma Support Team

Company

Cascadia Health

Cascadia looks at the whole person and believes that an integrated healthcare approach is the best way to serve our clients. Cascadia’s whole health care model empowers individuals as they work toward their goals to achieve recovery.

Founded in 2002

Portland, Oregon, USA

501-1000 employees