HireTalent - Staffing & Recruiting Firm ยท 1 month ago
Customer Success Engineer
Santa Clara, CA
Full-time
Hybrid
Senior Level
5+ years expHireTalent is a staffing and recruiting firm seeking a Customer Success Engineer to join their dynamic team. This role involves providing technical expertise on Next Generation Firewall technologies, implementing custom integrations, and ensuring customers achieve their security objectives with the company's products.
DeliveryHuman ResourcesStaffing Agency
Responsibilities
Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential
Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions
Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases
Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly
Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Qualification
Required
5 years of experience in network security engineering, operations, support, or professional service, or similar roles
Working knowledge of Palo Alto Networks NGFW security platforms is highly desirable
Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable
Working knowledge of Windows, Mac, and Linux operating systems is highly desirable
Network Security certification from Palo Alto Networks (PCNSA, PCNSE, Network Security Analyst, Next-Gen FW Engineer) or CISSP, CCNA, CCNP, CCIE, or similar is highly desirable
Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth
Experience in customer escalations, account management, and project management
Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashish Kaushal
CEO / Founder
Company data provided by crunchbase