Yard Guard Lawn & Tree Care ยท 2 weeks ago
Inside Sales and Service Representative
Belgrade, MT
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrYard Guard Lawn & Tree Care is experiencing significant growth and is looking for an Inside Sales and Service Representative to drive customer engagement and relationships. This role involves managing both inbound and outbound inquiries, converting leads into sales, and ensuring a high level of customer satisfaction through effective communication and service delivery.
Consumer Services
Responsibilities
Meet and consistently work toward exceeding individual sales goals and performance metrics
Handle inbound sales calls, website inquiries, and lead form submissions, converting interest into sales
Make up to 100 outbound calls per day to warm leads, past customers, and open opportunities to generate new revenue during active sales campaign periods
Qualify prospects by identifying customer needs and recommending appropriate Yard Guard services and programs
Present pricing, service plans, and estimates clearly and confidently
Maintain defined conversion rate goals on inbound and outbound sales opportunities
Follow up on open estimates and proposals to close sales in a timely manner
Accurately document sales activity, call outcomes, and opportunities in the CRM
Balance a consultative, customer-first approach while confidently asking for the sale
Maintain an excellent customer experience that results in customers who are cheerleaders for Yard Guard
Serve as a primary point of contact for existing customers via phone, text, and email
Assist current customers with service questions, scheduling, and troubleshooting
Resolve customer concerns with empathy, professionalism, and a solutions-oriented mindset
Own the organization and accuracy of customer records in the CRM
Identify opportunities to enhance customer satisfaction, whether through service upgrades, proactive solutions, or additional offerings
Work collaboratively with internal teams to ensure smooth service delivery
Qualification
Required
Past success in a sales, inside sales, or customer-facing role
Experience working toward goals, quotas, or conversion metrics preferred
CRM or call-tracking experience is a plus
Cannot currently be in school (High School or College). The schedule doesn't work with our seasonal schedule
You don't need to know a thing about lawn care. If you have the other competencies, we can teach you the rest!
Benefits
401K 5% match
100% employee-paid health, dental, and vision insurance
Paid Time Off, Holidays, and Sick Days (We take the week of 4th of July off!)
$1,000 in company services
Performance based bonuses
Company provided uniforms, snacks, meals and beer!
10 PTO days & 5 paid sick days
9 paid company holidays plus: 4th of July week, 4 day Labor Day weekend, extended Thanksgiving, and Christmas week off
Company
Yard Guard Lawn & Tree Care
Providing high quality lawn care, tree care and sprinkler blowouts to the Gallatin Valley.
Founded in 1993
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase