Apply on Employer Site

Fidelity Investments · 1 day ago

Security Team Lead

Merrimack, NH

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Fidelity Investments is a leading financial services company, and they are seeking a Security Team Lead to manage security operations and incident response at corporate locations. The role involves coordinating security responses, analyzing threats, and supporting travel security programs while mentoring junior personnel.

Asset ManagementFinanceFinancial ServicesRetirementWealth Management

Growth Opportunities

No H1B

Responsibilities

As a senior member of the operations center team, the Lead Specialist will be responsible for assisting management in coordinating Fidelity’s security response to incidents that occur at or near corporate locations/events by using appropriate communication methods. Responses may be to medical emergencies, criminal activity, fire, duress alarms. Lead Analysts will liaison with law enforcement, fire, or other public safety organizations related to emergencies on or near corporate locations

Review, analyze and disseminate open-source and subscription-based intelligence to help mitigate and report global threats to corporate locations, associates, and stakeholders

Document, assess, and report on instances of possible threats in the workplace. Coordinate with management regarding escalated cases

Support the Travel Security program through monitoring of associate travel and analyze events of concern or elevated risk. Act as primary contact for travel security incident management

Report out of the ordinary or abnormal conditions to the corporation’s security personnel, management, associates, contractors, and facilities organization

Receive, evaluating, and disseminating information and reports from internal business groups and local agencies

Develop concise, fact-based incident reports for distribution to various Fidelity stakeholders

Coordinate service requests for afterhours access to Fidelity offices

Play an integral role in helping to develop new security, incident management, and intelligence gathering processes

Refine existing GSOC response and escalation procedures

Responsible to lead the on-duty shift when delegated by management

Support and mentor junior personnel to enhance proficiency with GSOC technology resources, processes, and procedures

Qualification

Security operations experienceIncident management trainingAlarm monitoring technologyCrisis communication technologyOpen source intelligence analysisMicrosoft Office proficiencyCustomer service skillsMulti-tasking abilityEffective communication