Zobility ยท 4 months ago
Technical Support Associate
Richardson, TX
Full-time
Onsite
Senior Level
5+ years expZobility is a workforce management and staffing division of RGBSI, a multi-national corporation. They are seeking a highly experienced Technical Support Associate to support their Operations Repair & Maintenance Team within Optics Manufacturing, ensuring production readiness and uptime across multiple factories.
Human ResourcesIndustrial AutomationMachine Learning
Responsibilities
Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment
Lead or support installation and upgrade of new or existing production equipment
Develop and follow preventive maintenance procedures (including Lockout/Tagout)
Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues
Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient
Support layout planning, capital equipment procurement, and documentation updates
Participate in call-in and weekend work as required to support critical operations
Follow all OSHA and Raytheon safety protocols
Qualification
Required
Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting
Strong mechanical aptitude and troubleshooting skills
Experience working with automated equipment and control systems
Experience working with high voltage systems (480V, 208V, 110V, and DC voltages)
Experience using multimeters, current probes, and diagnostic instruments
Ability to work from schematics, technical drawings, manuals, and verbal instructions
Experience interfacing with multi-disciplinary teams and working with minimal supervision
Must be able to work 2nd shift after training, with flexibility for weekends/call-ins
Comfortable working in a high-voltage, hands-on environment - this is not a desk or technician helper role
Associate's Degree in Electronics, Mechanical Technology, or related technical field
Benefits
Medical
Dental
401k
Short-term disability
AD&D
Tuition reimbursement
Company
Zobility
Zobility is a talent management and workforce solutions company that provides staffing and technical workforce services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase