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FUJIFILM Cellular Dynamics, Inc · 1 day ago

Express Media Services Custom Project Manager

US-CA-Santa Ana

Full-time

Hybrid

Entry, Mid Level

$70K/yr - $90K/yr

2+ years exp

FUJIFILM Biosciences is a company dedicated to advancing the field of life sciences through innovative products and services. They are seeking an Express Media Services Custom Project Manager to organize and manage custom orders, ensuring timely processing and communication across various departments.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Tracking and analyzing custom Express Media Services product activities, including past sales and trends

Coordinating among various departments -- Sales, Marketing, Master Data, Formulation Sciences, Customer Service, Planning, Procurement, Manufacturing, Shipping -- to ensure that active EMS custom orders are flowing through the process in a timely fashion

Provide formal quotes to Sales for all EMS custom orders in a timely fashion

Review/approve Media Survey Panel (MSP) Sample requests

Manage MSP inventory and work with R&D and Planning to ensure safety stock to meet customer demands

Enforce a safe culture/environment that promotes active, open and honest communication by all stakeholders

Organize, compile, and revise (as necessary) the up-front information gathering and customer acknowledgement of EMS custom order requirements (CMO Process)

Provide regular project updates and information to Sales, Management, and all internal teams, as requested

Resolve discrepancies in information and/or expectations in terms of EMS custom order processing and fulfillment; negotiate as required in the efforts to prioritize actions required to meet customer requirements for custom product provision

Host/manage the routine forum/meeting that ensures alignment among key functions required to execute against custom product demands

Ensure that assigned projects are delivered on-time, within scope and within budget

Develop a detailed project plan to track and report progress

Measure project performance using appropriate systems, tools and techniques such as PowerBI and Salesforce

Create and maintain comprehensive project documentation

Maintain and update the DTI’s and SOP for EMS Custom orders for the CXT Marketing Team

Serve as the lead to the weekly EMS Project calls with the internal teams

Must have proven ability to build relationships and guide teams which include representatives from multiple functional areas

Qualification

Life Sciences KnowledgeProject ManagementSales ExperienceCustomer Service ExperienceMicrosoft ExcelPowerBISAPAnalytical SkillsCommunication SkillsInterpersonal SkillsOrganizational SkillsCreativityPresentation Skills

Required

BS/BA degree in Life Sciences (Biology, Chemistry) or Marketing (emphasis on technical/scientific products) preferred; Associates degree minimum requirement

2-3 years relevant project management experience. Bioprocess, medical device, or pharma manufacturing experience preferred

2-3 years marketing experience preferred

Basic knowledge of how ‘custom orders' are processed

Sales, Customer Service, or environment involving ‘custom' [make-to-order or engineer-to-order] products

Commercial (Marketing, Sales, Customer Service) background and/or experience in a medical device, life sciences or related industry is preferred

High degree of organizational skills (planning, coordinating, tracking) related to time-sensitive creation/production of products used in a technical environment

Strong cognitive/analytical and strategic thinking skills; confidence and assertiveness to render timely decisions around complex situations

Creativity in overcoming obstacles and barriers to progress

Relevant project management tools, such as MS Project

Basic understanding of cell culture bioprocessing and standard cell culture media preparation methods

New product development process

Proficient in Microsoft Excel, Word, PowerPoint, Outlook, PowerBI, SalesForce, SAP, and productivity software

Understanding of cGMP

Ability to speak, read, and write English

Strong interpersonal skills and the ability to maintain/project a positive attitude, especially during difficult situations

Requires the skill to work as part of a focused team over extended periods of time

Must have excellent oral and written communication skills

Excellent presentation skills (both in small/direct meetings with management, as well as in large venues such as Sales meetings)