YMCA of Greater Kansas City · 1 day ago
Vice President Operations
YMCA of Greater Kansas City is seeking a Vice President of Operations to strengthen center performance through effective leadership and operational discipline. This role is responsible for guiding center leaders, ensuring alignment with organizational goals, and enhancing fundraising and financial performance across the association.
Non-profit Organization Management
Responsibilities
Provide leadership, coaching, and accountability to center leaders to ensure strong performance and effective decision-making
Set clear expectations for leadership behaviors, ownership, and accountability across centers
Develop leadership capacity and bench strength through coaching, mentoring, and intentional succession planning
Ensure consistent operational discipline and performance across all YMCA centers
Hold center leaders accountable for results related to operations, staffing effectiveness, financial performance, fundraising, and community impact
Monitor performance trends across centers and address gaps through leadership guidance and accountability
Support leaders in prioritization and problem-solving without assuming responsibility for day-to-day center operations
Partner with center leaders to recruit, develop, and support Community Mission Board members and committees aligned with center and association priorities
Assist center leaders with identifying, cultivating, and onboarding prospective Community Mission Board members, with attention to diversity, skills, and community representation
Lead the development and use of consistent orientation materials to ensure Community Mission Board members clearly understand their role, purpose, and expectations
Support center leaders in engaging Community Mission Board members in advocacy, relationship-building, and fundraising efforts in support of center and association goals
Ensure centers meet fundraising and financial goals
Support center leaders in planning and executing fundraising strategies in partnership with association development staff
Review financial performance, identify trends or risks, and guide corrective action as needed
Reinforce fiscal responsibility and sound stewardship across all centers
Drive cross-functional collaboration with the Vice President of Membership & Programs, association leadership, and key departments—including Marketing & Communications, IT, Finance, People Services and Financial Development—to align center operations with organizational priorities and ensure consistent, effective use of association resources and expertise
Partner closely with the Vice President of Membership & Programs to ensure center implementation of membership and program strategies that support growth, retention, and community impact
Reinforce shared expectations for program quality, experience, and growth across all centers
Support adaptation of strategies to meet local community needs while maintaining consistency in standards
Contribute to planning, performance discussions, and continuous improvement efforts across the association
Directly supervise the Senior Director of Safety & Risk Management to support training, prevention, and compliance efforts
Reinforce leadership accountability for safety, risk management, and compliance across centers
Address operational risks through leadership guidance and accountability
Qualification
Required
Bachelor's degree from an accredited college or university or the equivalent combination of education and experience
Works effectively with people of different backgrounds, abilities, opinions and perceptions
Able to make independent and sound decisions in a fast-paced environment
Able to exercise high levels of discretion and confidentiality
Detail oriented with good organizational skills, and be multi-task proficient
Strong computer skills with the ability to adapt to new software
Must have reliable transportation. Travel around the Greater Kansas City area is required
Child Abuse Prevention training within 30 days of hire and annually
YMCA of Greater Kansas City new associate training course within 30 days
Point of Sale systems training within 30 days
Performance Excellence Planning completed within 90 days
Working towards obtaining YUSA Leadership Certification
Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards
Adult & Pediatric First Aid/CPR/AED within 30 days of hire
Benefits
Comprehensive benefits package
YMCA Retirement Plan
Free citywide YMCA membership for you and your household
Leadership development and professional growth opportunities