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Vervent · 1 day ago

Manager, Fraud Strategy

United States

Full-time

Remote

Mid, Senior Level

$82K/yr - $109K/yr

6+ years exp

Vervent is a fintech leader that sets the global standard for outperformance by delivering superior expertise and technology. The Manager, Fraud Strategy will lead fraud rules management across multiple credit card programs, identifying emerging fraud trends and optimizing alerting logic to mitigate fraud in real-time.

Financial Services

Responsibilities

Analyze fraud activity and develop actionable insights to inform prevention strategies

Design, implement, and optimize fraud rules and alerts for credit card programs

Lead fraud reviews to assess system performance and update strategies as needed

Collaborate with the Fraud Analytics team to develop data-driven rules and reporting

Partner with Fraud Operations to ensure effective management of fraud alerts

Triage fraud events, assess root causes, and implement mitigation actions in real-time

Provide clear and concise fraud trend briefings to leadership

Mentor and manage offshore team members, providing guidance on rule logic, procedures, and fraud trends

Maintain documentation of rule changes, performance tracking, and system configurations

Qualification

Fraud rules managementFraud detection platformsReal-time fraud responseSQLData visualizationFraud trend analysisAnalytical skillsCommunicationTeam leadership

Required

Bachelor's degree or equivalent work experience

6+ years of experience in fraud prevention, with direct responsibility for rule logic and alert systems

Hands-on experience with fraud rules engines and platforms such as DefenseEdge, Advance Defense, Fraud Detection Workspace, 2-Way Connect, and Feedzai

In-depth knowledge of 2Way alerting systems and how to tune contact strategies effectively

Strong understanding of real-time fraud detection, escalation processes, and prevention techniques

Experience responding to fraud events in real-time and building playbooks for detection scenarios

Proven ability to translate fraud trends into system-level rule and alerting logic

Excellent communication skills with experience briefing senior leadership on fraud trends and risk response

Experience leading or mentoring team members

Strong analytical skills and comfort working with large datasets