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Commonwealth of Pennsylvania · 2 days ago

Management Analyst 1 - Program Management

Dauphin County, PA

Part-time

Hybrid

Entry Level

1+ years exp

The Commonwealth of Pennsylvania is seeking a Management Analyst 1 to enhance operational efficiency within the Department of Transportation. This role involves performing analyses, developing reporting tools, and suggesting process improvements related to driver licenses and motor vehicle information technology.

Non Profit

No H1B

Responsibilities

Assess the needs and requests for reports and data while collaborating closely with operational managers across all levels of Driver and Vehicle Services

Provide insights and recommendations for process enhancements, leveraging data and reporting tools to streamline business operations

Identify opportunities for automation to minimize manual tasks and improve output quality

Handle complex and analytical reporting tasks, taking on project leadership responsibilities related to the development and utilization of reports for driver license and motor vehicle technology systems

Gather essential background information to create effective reports, which may involve interviewing employees and managers from various operational sectors

Work with business areas to propose improvements that enhance operational efficiency by capturing relevant data and equipping operational managers and executive staff with effective reporting tools

Qualification

Technical management analysisData reporting toolsProcess enhancementsProblem-solvingCollaboration

Required

One year of experience as an Administration and Management Trainee performing technical management analysis work; or one year of experience in technical management analysis work, and a bachelor's degree; or

Any equivalent combination of experience and training

You must meet the PA residency requirement

You must be able to perform essential job functions

This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment