Medtronic · 2 months ago
Field Service Engineer III
Kansas, United States
Full-time
Hybrid
Mid Level
$60K/yr - $90K/yr
4+ years expMedtronic is a global healthcare technology company committed to advancing healthcare access and equity. The Field Service Engineer III will serve as the primary technical representative for Medtronic Cardiovascular, responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of cardiovascular systems at customer sites, while also collaborating with various teams to enhance product performance.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Perform installations, inspections, verification, corrective and preventive maintenance to ensure the successful operation of CV consoles and systems
Maintain and submit technical records and documentation as per regulatory requirements
Provide information from experience in the field to colleagues in the office as well as updates to the database
Provide input to service processes to ensure continuous improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures
Provide input to Engineering and Manufacturing for upgrades to CV products
Participate in the development and delivery of technical training to our distributors, partners, agents, and technically qualified representatives of the customer base
Help facilitate the smooth introduction of new products to customers by participating in design improvement discussions
Investigate, analyze, and recognize trends in technical data as it relates to CV products
Participate in special projects as requested by the US Field Service Manager or designee
Participate in and provide technical training to physicians, EP technicians and department managers at customer sites
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 75% of the time within assigned territory and will require overnight travel
Qualification
Required
High School Diploma or equivalent required
4 years of technical, clinical field service, or clinical customer support experience. A Bachelor of Science degree in an Engineering discipline can be used in lieu of 4 years' experience
Must have a valid driver's license and active vehicle insurance policy
Must be able to drive approximately 75% of the time within assigned territory and will require overnight travel
Preferred
Bachelor's degree in an Engineering discipline
Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation
Ability to troubleshoot problems and technically diagnose medical equipment
Excellent English writing and verbal communication skills
Experience in teaching technical subject matter
Excellent time management skills and detail oriented
Flexibility to travel frequently
Ability to work independently, self-motivated and without direct supervision
Extensive direct, face to face customer contact and interaction
Ability to work closely with customers, listen to their issues and then develop a plan to increase confidence and satisfaction with AF/CS Solutions products and services
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
10001+ employees
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Geoffrey Martha
CEO and Chairman Of The Board Of Directors
Linnea Burman
SVP & President, Neurovascular
Recent News
Company data provided by crunchbase