XLT Ovens · 1 week ago
Restaurant Equipment Technician
Wichita, KS
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $55K/yrXLT Ovens is seeking passionate Team Members who want to grow and make an impact while serving Customers worldwide. The Restaurant Equipment Technician will work as part of a team to enhance customer satisfaction by resolving product and service problems, involving technical troubleshooting and customer communication.
ElectronicsManufacturingProduct DesignRetail
Hiring Manager
Dawn Ramirez, PHR
Responsibilities
Respond to customer questions by phone, email, or in-person
Diagnose problems and provide timely solutions
Document service calls and maintain accurate records in our product database
Support installations, startups, warranty repairs, and demonstrations
Assist with technical documentation, troubleshooting guides, and training materials
Participate in on-call rotation and provide hands-on service support
Qualification
Required
Strong listening, communication, and problem-solving skills
Mechanical aptitude and ability to learn technical systems (electrical/fuel)
Proficiency with Microsoft Office and basic computer skills
Ability to stay composed under pressure and work as part of a team
Attention to detail and strong organizational skills
Preferred
Previous field service, technical support, or military/special forces background
Experience troubleshooting industrial equipment or related machinery
Benefits
Full benefits package (medical, dental, vision, retirement)
Paid holidays and time off
Opportunities for training, travel, and advancement
Company
XLT Ovens
XLT Ovens is a manufacturing company concentrating on hoods, radiant grills, and countertop products.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase