Wing Assistant · 16 hours ago
E-Commerce Specialist (US)
Wing Assistant is on a mission to redefine the future of work for companies worldwide, seeking an E-Commerce Specialist to manage their website operations. The role involves optimizing product listings, responding to customer inquiries, and developing partnerships to enhance user experience and sales.
CRMInternetSaaSSoftwareVirtual Assistant
Responsibilities
Manage the overall operation of the website and maintain a seamless user experience
Respond to customer inquiries and concerns and provide assistance with customer selections
Optimize product listings and content with detailed descriptions, visual assets, and specifications
Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses
Collaborate with internal teams on developing concepts, layouts, and promotional activities
Set prices in accordance with industry trends and sales strategy
Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery
Develop and maintain initiatives for PPC advertisement campaigns & social media engagement
Ad hoc tasks
Qualification
Required
At least 1-year experience in eCommerce, website maintenance, and related industries
Experience with content, product, and inventory management
Experience with SEO & knowledge of non-technical SEO best practices
Skills and knowledge of Shopify, Amazon & eBay platforms
Excellent English communication skills, both written and verbal (at least B2 levels)
Strong copywriting and editing skills
Experience with using Google Analytics for project management and reporting
Proficient in MS Office, esp. Excel
Knowledge of CSS Media queries
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Company
Wing Assistant
Wing Assistant is an Information technology company that provides CRM management, virtual assistance, and social media management services.
Funding
Current Stage
Late StageTotal Funding
$2.21MKey Investors
Surface VenturesSkyDeck Berkeley
2022-03-31Seed· $2.1M
2020-03-01Pre Seed· $0.1M
2019-08-23Non Equity Assistance
Recent News
Company data provided by crunchbase