Zipline · 1 week ago
Head of Commercial, Houston
Houston, Texas, USA
Full-time
Onsite
Director/ExecutiveZipline is on a mission to transform the way goods move, aiming to solve urgent access challenges through an innovative logistics system. As the Head of Commercial in Houston, you will be responsible for revenue growth and local profitability, building partnerships, and ensuring customer satisfaction while leading a high-impact team.
DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
Responsibilities
Responsible for growing and optimizing metro-wide revenue less local level costs within your purview across all the use cases that Zipline serves - retail, food, healthcare and industrial
Accountable for expanding existing partnerships in the metro (for both national and local partners) as well as building new local partners, customer acquisition and retention, and customer satisfaction
Responsible for maintaining high customer satisfaction by focusing on customer feedback and driving the organization to address the issues identified
Lead local field marketing, customer success and account management teams to ensure operational excellence, strong retention across partners, and customer acquisition and retention
Build and manage commercial relationships with local decision makers - store managers, franchisee decision makers and local business owners to grow the business
Collaborate cross-functionally at the local level with Business Operations on community engagement and customer support, and with Maintenance to align on growth targets with delivery capacity and service quality
Collaborate closely with central marketing and analytics teams to develop and execute strategies that optimize for the local market while being consistent with Zipline’s brand positioning
Collaborate closely with the central customer success team to manage account relationships of national partners for both retail and food, launch new local partners and provide a consistent message to the partners
Collaborate closely with the central sales/GTM team to sign new partnerships with with regional and local brands
Forecast and report on commercial performance, including pipeline health and net revenue attainment
Develop a local ecosystem of partners, suppliers, and institutions that enable long-term platform growth
Serve as the external face of Zipline in the region—representing our business with customers, partners, and the public
Qualification
Required
Commercial, sales, or business leadership experience, including P&L ownership or revenue accountability
Proven ability to scale a business or product from launch through growth phase in a regulated or operationally complex environment
Deep commercial acumen, with the ability to connect market insights, pricing, and customer needs into actionable growth plans
Exceptional communication and negotiation skills; comfort engaging at all organizational levels
Entrepreneurial, analytical, and execution-oriented mindset
Requires the role to be based in the local market
Must be eligible to work in the US
Benefits
Equity compensation
Discretionary annual or performance bonuses
Sales incentives
Benefits such as medical, dental and vision insurance
Paid time off
Company
Zipline
Zipline designs, manufactures, and operates drones to deliver vital medical products.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$971MKey Investors
U.S. Department of StateThe Rise FundKatalyst Ventures
2025-11-25Grant· $150M
2023-04-28Series F· $330M
2021-06-30Series E· $250M
Leadership Team
Keller Rinaudo Cliffton
Co-founder & CEO
Keenan Wyrobek
Founder, CTO and Product Architect
Recent News
felicis.com
2025-12-26
Company data provided by crunchbase