Verification Specialist - 11:30 am - 8:00 pm Shift jobs in United States
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Zelis · 1 day ago

Verification Specialist - 11:30 am - 8:00 pm Shift

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The Verification Specialist will assist providers in completing registration and enrollment requirements for direct deposits, ensuring all necessary information is verified and maintained.

FinanceFinTechHealth Care
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Responsibilities

Verify registration and enrollment requests and forms contain all necessary and appropriate information
Review daily reports and data entry forms to identify accounts that need maintenance or verification
Contact clients by phone to collect information needed to verify or update their accounts
Respond to basic questions, by phone or secure mail messages, about specific Zelis products and services
Troubleshoot and resolve customer issues in a professional and timely manner
Adhere to Zelis Payments standards and policies to ensure client privacy

Qualification

Customer serviceCommunication skillsAttention to detailComputer proficiencyAnalytical skillsTask prioritizationMS Office SuiteAdaptability

Required

Excellent customer service and soft skills
Strong communication skills, both written and verbal
Attention to detail and good analytical skills
Computer proficiency and technical aptitude
Ability to adapt to change and respond effectively in a fast paced and deadline focused environment
Ability to prioritize tasks to meet deadlines and work within defined SLA's
Ability to utilize MS Office Suite products
Ability to sit for extended periods of time
A standard business environment with moderate noise levels and minimal distractions
Ability to lift and move approximately thirty (30) pounds on a non-routine basis

Preferred

Associate degree/two years of college, or equivalent work experience
Thorough knowledge of company and departmental policies and procedures of Zelis

Company

Zelis is modernizing the healthcare financial experience for all.

Funding

Current Stage
Late Stage
Total Funding
$20.15M
Key Investors
Mubadala
2024-12-04Private Equity
2020-01-05Private Equity· $20.15M
2019-01-01Private Equity

Leadership Team

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Amanda Eisel
Chief Executive Officer
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Brian Gladden
Chief Financial Officer
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Company data provided by crunchbase