Zelis · 1 day ago
Verification Specialist - 11:30 am - 8:00 pm Shift
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The Verification Specialist will assist providers in completing registration and enrollment requirements for direct deposits, ensuring all necessary information is verified and maintained.
FinanceFinTechHealth Care
Responsibilities
Verify registration and enrollment requests and forms contain all necessary and appropriate information
Review daily reports and data entry forms to identify accounts that need maintenance or verification
Contact clients by phone to collect information needed to verify or update their accounts
Respond to basic questions, by phone or secure mail messages, about specific Zelis products and services
Troubleshoot and resolve customer issues in a professional and timely manner
Adhere to Zelis Payments standards and policies to ensure client privacy
Qualification
Required
Excellent customer service and soft skills
Strong communication skills, both written and verbal
Attention to detail and good analytical skills
Computer proficiency and technical aptitude
Ability to adapt to change and respond effectively in a fast paced and deadline focused environment
Ability to prioritize tasks to meet deadlines and work within defined SLA's
Ability to utilize MS Office Suite products
Ability to sit for extended periods of time
A standard business environment with moderate noise levels and minimal distractions
Ability to lift and move approximately thirty (30) pounds on a non-routine basis
Preferred
Associate degree/two years of college, or equivalent work experience
Thorough knowledge of company and departmental policies and procedures of Zelis
Company
Zelis
Zelis is modernizing the healthcare financial experience for all.
Funding
Current Stage
Late StageTotal Funding
$20.15MKey Investors
Mubadala
2024-12-04Private Equity
2020-01-05Private Equity· $20.15M
2019-01-01Private Equity
Recent News
2025-12-10
2025-12-04
FF News | Fintech Finance
2025-11-13
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